Job Description
The Release Train Engineer (RTE) is a servant leader and Client Ways of Working change agent who enables ART execution and outcomes by optimizing flow, fostering alignment, and driving relentless improvement. At Client, the RTE partners closely with Product, Technology, and Business leaders to help teams deliver meaningful consumer and business value with speed, quality, and predictability.
The RTE has end-to-end accountability for facilitating and coaching a moderately to high complex Agile Release Train (ART). This role ensures that SAFe events, practices, and artifacts are applied pragmatically—focused on value delivery rather than process compliance. The RTE operates with a high degree of autonomy, exercising sound judgment, adapting quickly to change, and addressing systemic impediments across teams, value streams, and stakeholders.
Key Responsibilities
ART Leadership & Flow Optimization
Serves as the ART conductor, enabling effective use of SAFe principles, ceremonies, and toolsets to optimize flow across multiple Agile teams.
Orchestrates and synchronizes program-level events and execution, maintaining cadence and alignment across teams, products, and dependencies.
Partners with Product Management, Solution Management, Product Owners, and Technical Leadership to ensure alignment between strategy, priorities, and delivery.
PI Planning & Program Execution
Facilitates PI Planning readiness through Continuous Exploration, enabling clear Vision, Roadmap, and Backlog alignment.
Plans and facilitates Pre-PI, PI Planning, Post-PI, and Inspect & Adapt events to promote transparency, learning, and execution confidence.
Ensures ART health through the effective use of metrics, dashboards, and flow-based measures that highlight delivery outcomes and improvement opportunities.
Coaching, Mentorship & Culture
Actively coaches leaders, Product Managers, Architects, Scrum Masters, Product Owners, technical teams, and business partners in Lean Agile principles, systems thinking, and SAFe practices.
Fosters a culture of psychological safety, collaboration, accountability, and continuous improvement.
Encourages collaboration among teams, System and Solution Architects, and Engineering to support technical alignment and sustainable delivery.
Improvement, Risk & Dependency Management
Identifies, escalates, and helps resolve cross-team dependencies, risks, and systemic impediments impacting value delivery.
Takes ownership of improvement items resulting from Inspect & Adapt and Problem Solving Workshops. Helps teams refine and mature value streams to improve predictability, throughput, and business outcomes.
Tools, Enablement & Operational Excellence
Enables effective adoption and use of ART tooling (e.g., Jira Align, Azure DevOps) to improve visibility, alignment, and decision-making.
Partners with the Agility Enablement Hub to continuously improve ART execution and Lean Agile maturity.
Supports Communities of Practice and promotes Built-In Quality and modern engineering practices.
Decision Making & Autonomy
Makes decisions on moderately complex issues using independent judgment within established policies and practices.
Manages priorities and timelines for own body of work while adapting to evolving ART and organizational needs.
Required Qualifications
- On-video collaboration required for this role.
- Active SAFe® certification: Release Train Engineer (RTE) 6.0
- Typically 5+ years of related experience, including 2+ years supporting large scale, technically complex initiatives.
- Strong experience working within SAFe as an RTE, Scrum Master, Agile Coach, or similar Lean Agile leadership role.
- Solid understanding of Agile, Scrum, and Kanban methodologies.
- Demonstrated success leading execution across complex value streams.
- Ability to leverage AI LLM tools to create efficiencies in the processes, continuous improvement, ways of working, backlog hygiene, forecasting and planning.
- Proven ability to partner effectively with Technology, Business, Product, and Portfolio stakeholders.
- Excellent communication skills, strong facilitation and coaching capabilities, and high emotional intelligence.
- Passion for improving consumer and associate experiences through continuous improvement.
Preferred Qualifications
- Bachelor's degree in business, Information Technology, or related field.
- SAFe Program Consultant (SPC) 6.0
- Experience with Agile lifecycle management tools such as Jira Align or Azure DevOps.
- Advanced Scrum Master certifications (SAFe A-SSM, CSP SM, A-CSM, PSM III)
- Experience in healthcare or health solutions industry.
- Knowledge of Software Development Lifecycle (SDLC).
- Knowledge of Product Development Lifecycle (PDLC).
- Experience partnering closely with Product Management.
- Familiarity with omnichannel and digital experience delivery, marketing, sales and/or digital platforms.