Qualtrics Consultant

Qualtrics Consultant

Posted Today by Ab Ovo Inc

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Negotiable
Undetermined
Remote
Remote
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Application Programming Interface (API) Business Intelligence Tools Cascading Style Sheets (CSS) Closed Loop Dashboard Data Integration Java (Programming Language) Management Power BI Prioritisation Project Management Software Development Stakeholder Management

Summary: The Qualtrics Consultant role involves supporting the migration and implementation of a new customer experience platform, Qualtrics, from Medallia. The contractor will be responsible for platform management, survey and dashboard development, data integration, documentation, and stakeholder collaboration. This position requires a strong background in Qualtrics and related technologies to ensure a seamless transition and optimization of the new platform. The role is fully remote and is expected to last for 12 months.

Key Responsibilities:

  • Serves as a primary Qualtrics Developer and power user. Build and manage Surveys dashboards and work flows. Handle Necessary tasks to ensure platform stability and security
  • Design & Implement Customer feedback Surveys. Build and Maintain dashboards Using Power BI
  • Manage Flow and Processing Of survey Lists and response files. Ensure accurate importing/Exporting of data and troubleshoot any issues
  • Create and maintain documentation including data dictionaries, Survey and dashboard specs & process flows
  • Partner with Cross functional teams (Sales, Marketing, Product, etc) to understand business needs and deliver tailored Qualtrics Solutions

Key Skills:

  • Proven Experience with Qualtrics (certification Preferred) experience with Medllia, InMoment or Similar Platforms is acceptable
  • Exposure to APIs, SFTP, HTML, CSS & Java Script Preferred
  • Experience with Power BI or Similar BI Tools is a Plus
  • Background in Customer feedback Programs including Survey design and Closed loop feedback systems is an advantage
  • Ability to manage multiple projects Simultaneously in a collaborative Environment withy strong organizational and prioritization skills
  • Demonstrated Project Management Capabilities including planning execution and stakeholder coordination
  • Strong analytical Skills and experience working with qualitative & quantitative data
  • Excellent communication and documentation Skills

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Title: Qualtrics Consultant

Duration: 12 Months

Location: Remote

Job Description

Our client is implementing a new customer Experience Platform, Qualtrics and is seeking a full-time contractor to support all accepts of the migration and implementation. This role will be instrumental in transitioning from Medallia to Qualtrics ensuring seamless setup integration and Optimization of the new Platform

Key Responsibilities

Qualtrics Platform Management

  • Serves as a primary Qualtrics Developer and power user. Build and manage Surveys dashboards and work flows. Handle Necessary tasks to ensure platform stability and security

Survey & Dashboard Development

  • Design & Implement Customer feedback Surveys. Build and Maintain dashboards Using Power BI

Data Integration and File Management

  • Manage Flow and Processing Of survey Lists and response files. Ensure accurate importing/Exporting of data and troubleshoot any issues

Documentation

  • Create and maintain documentation including data dictionaries, Survey and dashboard specs & process flows

Stakeholder Collaboration

  • Partner with Cross functional teams (Sales, Marketing, Product, etc) to understand business needs and deliver tailored Qualtrics Solutions

Qualifications

  • Proven Experience with Qualtrics (certification Preferred) experience with Medllia, InMoment or Similar Platforms is acceptable
  • Exposure to APIs, SFTP, HTML, CSS & Java Script Preferred
  • Experience with Power BI or Similar BI Tools is a Plus
  • Background in Customer feedback Programs including Survey design and Closed loop feedback systems is an advantage
  • Ability to manage multiple projects Simultaneously in a collaborative Environment withy strong organizational and prioritization skills
  • Demonstrated Project Management Capabilities including planning execution and stakeholder coordination
  • Strong analytical Skills and experience working with qualitative & quantitative data
  • Excellent communication and documentation Skills
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