Summary: This role focuses on leading quality improvement initiatives and agile development processes for the NC Health Connex system. The position involves designing metrics and data collection methodologies to analyze system health and user engagement, ultimately driving continuous improvement across various teams. The successful candidate will collaborate strategically to ensure the system remains a vital resource for healthcare stakeholders in North Carolina.
Key Responsibilities:
- Lead quality improvement efforts and agile development processes for the NC Health Connex system.
- Design and implement metrics and qualitative data collection methodologies.
- Analyze and report findings, making recommendations for continuous improvement.
- Collaborate with provider engagement, operations, and analytics teams.
- Ensure the NC Health Connex system serves healthcare providers, payers, and public health stakeholders effectively.
Key Skills:
- Experience applying quality improvement methodologies to strengthen processes and support data-driven decision-making.
- Experience in developing dashboards, visualizations, and analytic reports using clinical and operational datasets.
- Experience in program evaluation, survey design, statistical analysis, and translating findings into actionable recommendations.
- Ability to develop interview guides, facilitate focus groups, and conduct thematic analysis for healthcare program evaluations.
- Experience synthesizing complex health and interoperability data for diverse audiences, including state-level stakeholders.
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Job Description:
***Crop to Crop resumes are accepted
This position will lead quality improvement efforts and agile development processes to enhance the NC Health Connex system. The employee will design and implement metrics and qualitative data collection methodologies that help the organization understand system health, user engagement, and population health trends derived from HIEA data. The role is also responsible for analyzing and reporting findings and making recommendations that will drive continuous improvement across provider engagement, operations, and analytics teams. Through strategic insights and effective collaboration, the position ensures that NC Health Connex remains avital tool for healthcare providers, payers, and public health stakeholders in North Carolina.
Required Skills:
Experience applying quality improvement methodologies to strengthen processes and support data-driven decision-making. |
Experience in developing dashboards, visualizations, and analytic reports using clinical and operational datasets. |
Experience in program evaluation, survey design, statistical analysis, and translating findings into actionable recommendations. |
Developing interview guides, facilitating focus groups, and conducting thematic analysis to support comprehensive healthcare program evaluations. |
Experience to synthesize complex health and interoperability data for technical and non-technical audiences, including state-level stakeholders. |