QA Project Manager

Position Summary

We are seeking a highly organized and analytical QA PM to support a large Quality Engineering organization. This role will serve as a strategic partner to QA leadership, driving operational excellence through reporting, process governance, metrics management, automation initiatives, and executive-level communications. The ideal candidate combines QA knowledge, project management, data analytics, and process improvement expertise to improve efficiency and provide actionable insights across the QA portfolio.

Key Responsibilities

• Maintain QA processes, standards, playbooks, and operational documentation
• Develop, review, and enhance QA governance and organizational procedures
• Create and maintain executive dashboards, scorecards, and KPI reporting
• Manage defect metrics reporting, including defect leakage, defect density, production defects, and quality trends
• Pull, analyze, and validate data from Clarity, Jira, Rally, Power BI, SharePoint, and QA tools
• Prepare executive-ready presentations, status reports, and leadership summaries
• Establish and manage recurring reporting schedules and reporting governance
• Identify manual processes and implement automation solutions to improve efficiency
• Partner with QA leads, project managers, and business stakeholders to collect and analyze project health data
• Support resource planning, portfolio reporting, demand tracking, and capacity management
• Track action items, decisions, risks, and deliverables across the QA organization
• Drive continuous improvement initiatives focused on quality, reporting, automation, and operational efficiency

Required Qualifications

• Experience in Quality Assurance, PMO, Project Management, Business Analysis, or QA Operations
• Strong understanding of QA methodologies, defect management, and software delivery lifecycles
• Experience creating executive-level dashboards and reporting
• Excel and Power BI skills
• Experience with Clarity, Jira, Rally, Azure DevOps, or similar reporting tools
• Strong data analysis and problem-solving capabilities
• Experience creating process documentation and operational procedures
• Strong communication and presentation skills
• Proven ability to manage multiple priorities and work independently

Preferred Qualifications

• Experience supporting large enterprise QA organizations
• Knowledge of test automation tools and QA metrics
• Experience with Power Automate, Power Platform, or workflow automation tools
• SAP, Workday, Finance, Retail, or Enterprise Systems experience
• Familiarity with AI-enabled productivity and reporting solutions

Success Measures

• Delivers accurate, timely executive reporting and QA scorecards
• Maintains a centralized QA governance and documentation repository
• Provides actionable insights from defect and quality metrics
• Successfully automates manual reporting and operational processes
• Improves visibility into QA portfolio health, risks, and delivery outcomes
• Enables QA leadership to focus on strategy by reducing administrative and reporting overhead