QA lead with HC experience

Summary: The QA Lead role focuses on overseeing the Customer Center workstream within the Customer Digital Experience Program, requiring extensive experience in API automation and UI automation. The position involves coordinating with external vendors, managing QA deliverables, and ensuring effective communication with multiple stakeholders. The candidate should also have experience in database migration projects and end-to-end testing. Strong leadership and work management skills are essential for handling monthly releases and defect management.

Key Responsibilities:

• Lead QA role for the Customer Center workstream in the Customer Digital Experience Program.
• Work on API automation and have a good understanding of UI automation.
• Manage database migration projects.
• Communicate and collaborate with multiple stakeholders, including business, vendors, and dependent teams.
• Own dependent items and ensure QA deliverables are met.
• Coordinate with external vendors and lead conversations.
• Support leadership needs related to status, risks, and escalations.
• Manage work for monthly releases, handle defects, and manage timelines and delivery.
• Support demos to business and obtain approvals for releases.
• Conduct end-to-end testing.

Key Skills:

• 10+ years of relevant experience.
• Experience in API automation and UI automation.
• Knowledge of database migration projects.
• Strong communication and collaboration skills.
• Ability to manage multiple stakeholders and conversations.
• Leadership skills for managing QA deliverables.
• Experience in work management for releases and defect handling.
• Proficiency in end-to-end testing.

Salary (Rate): £45.00 hourly

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Title : QA lead with HC experience

Location : Remote

Duration : 12 Months

Rate : $ 55/hr on C2C

Relevant Experience: 10+ Years

Job Description

The lead QA role is for the Customer Center workstream in the Customer Digital Experience Program.

Working knowledge and experience in API automation; good understanding of UI automation

Experience with Database migration projects a big plus

Good communication and collaboration skills, handling conversations with multiple stakeholders, business, vendors, dependent teams

Owning dependent items, proactively ensuring the needs are met for QA deliverables.

Co-ordination with external vendor, leading the conversation

Ability to support leadership needs related to status, identify and share risks, escalations

Work management for monthly releases, handling defects, managing timelines and delivery

Support demos to business, acceptance of stories and approvals for releases

Good experience in end-end testing

Regards,

Shanthi Pedhiredla

SOVEREIGN TECHNOLOGIES LLC

Desk no - # 4

Direct no - ()

Certified Minority Owned Business ( MBE)