QA/IVR Tester
Posted Today by 1765353891
Negotiable
Outside
Remote
USA
Summary: The role of Manual QA Tester involves conducting hands-on manual testing, particularly in IVR or contact-center platforms, with a focus on the healthcare domain. Candidates should have a strong understanding of healthcare processes and effective communication skills to follow structured test procedures. The position is remote and classified as outside IR35.
Key Responsibilities:
- Conduct hands-on manual testing, preferably focused on IVR or contact-center platforms.
- Utilize a strong background in the healthcare domain to assess member and provider call journeys.
- Interpret healthcare processes such as eligibility checks, benefit verification, provider search, and claim status inquiries.
- Communicate clearly and effectively while adhering to structured test procedures.
Key Skills:
- 2 to 5+ years of hands-on manual testing experience.
- Strong background in the healthcare domain.
- Ability to interpret healthcare processes.
- Clear and effective communication skills.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Role: Manual QA Tester
YOE: 2 to 5+
Required skill:
2 5+ years of hands-on manual testing experience, preferably focused on IVR or contact-center platforms.
Strong background in the healthcare domain with practical exposure to member and provider call journeys.
Ability to interpret healthcare processes such as eligibility checks, benefit verification, provider search, and claim status inquiries.
Clear and effective communication skills, with the discipline to follow structured test procedures.