Negotiable
Outside
Remote
saint louis, missouri (remote)
Summary: We are looking for two skilled QA Automation Engineers/Test Analysts to assist in transitioning our contact center's Voice channel to an AI-driven, natural language ecosystem using Genesys Cloud. The role emphasizes testing and quality assurance for AI-enabled call flows, virtual agents, and call management workflows. This position is remote and on a contract basis.
Key Responsibilities:
- Support the transition of the contact center Voice channel to an AI-driven ecosystem.
- Focus on testing and quality assurance of AI-enabled call flows.
- Ensure the functionality of virtual agents and call management workflows.
Key Skills:
- Experience in QA automation and testing.
- Familiarity with Genesys Cloud.
- Knowledge of AI-driven call management systems.
Salary (Rate): £58.33 per hour
City: Saint Louis
Country: United States
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
job summary: We are seeking two experienced QA Automation Engineers/Test Analysts to support the transition of our contact center Voice channel from static IVR to an AI driven, natural language ecosystem within Genesys Cloud. These resources will focus on testing and quality assurance of AI-enabled call flows, virtual agents, and overall call management workflows.
location: Telecommute
job type: Contract
salary: $50 - 70 per hour
work hours:
title: qa automation engineers/test analysts -2482
salary: $50 - $70 per hour
location: saint louis, missouri (remote)
misc1: Outside IR35
misc2: