Project Manager with Genesys & Datawarehouse

Summary: The role is for a Project Manager specializing in Genesys and Data Warehouse, focusing on managing projects with a blend of business and technical responsibilities. The position is remote and is expected to last for over 12 months. Candidates should have a strong background in data warehousing and project management. Effective communication skills across business and IT domains are essential for success in this role.

Key Responsibilities:

• Manage projects related to Genesys and Data Warehouse.
• Oversee business and technical aspects of projects, with a focus on data warehousing.
• Ensure effective change control and testing management.
• Facilitate cross-functional communication between business and IT teams.
• Deliver operational and historical reporting for business needs.

Key Skills:

• Strong cross-functional communication skills.
• Technical project management and ownership.
• Experience with enterprise data warehouses.
• Knowledge of change control and testing management.
• Familiarity with contact center operations.
• Experience with Genesys Cloud CX and/or A3S.
• Proficiency in Snowflake / AWS, SQL, and Tableau.
• Understanding of DataHub and data stewardship.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT