Negotiable
Outside
Remote
USA
Summary: The role is for a Project Manager specializing in Genesys and Data Warehouse, focusing on managing projects with a blend of business and technical responsibilities. The position is remote and is expected to last for over 12 months. Candidates should have a strong background in data warehousing and project management. Effective communication skills across business and IT domains are essential for success in this role.
Key Responsibilities:
- Manage projects related to Genesys and Data Warehouse.
- Oversee business and technical aspects of projects, with a focus on data warehousing.
- Ensure effective change control and testing management.
- Facilitate cross-functional communication between business and IT teams.
- Deliver operational and historical reporting for business needs.
Key Skills:
- Strong cross-functional communication skills.
- Technical project management and ownership.
- Experience with enterprise data warehouses.
- Knowledge of change control and testing management.
- Familiarity with contact center operations.
- Experience with Genesys Cloud CX and/or A3S.
- Proficiency in Snowflake / AWS, SQL, and Tableau.
- Understanding of DataHub and data stewardship.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Project Manager with Genesys and Data Warehouse Remote 12+ Months Long Term Contract
Data ware housing exp is a must. Genesys cloud. 60%- 70% business. 40% technical. Capable of running a project.
Required qualifications:
Strong cross-functional communication skills, both business and IT
Technical project management and ownership
Change control and testing management
Enterprise data warehouse experience
Business operational and historical reporting
Preferred qualifications:
Contact center experience
Genesys Cloud CX and/or A3S
DataHub, data stewardship, knowledge management
Snowflake / AWS, SQL
Tableau
DataHub