Project Manager with Genesys & Datawarehouse

Project Manager with Genesys & Datawarehouse

Posted Today by 1752217672

Negotiable
Outside
Remote
USA

Summary: The role is for a Project Manager specializing in Genesys and Data Warehouse, focusing on managing projects with a blend of business and technical responsibilities. The position is remote and is expected to last for over 12 months. Candidates should have a strong background in data warehousing and project management. Effective communication skills across business and IT domains are essential for success in this role.

Key Responsibilities:

  • Manage projects related to Genesys and Data Warehouse.
  • Oversee business and technical aspects of projects, with a focus on data warehousing.
  • Ensure effective change control and testing management.
  • Facilitate cross-functional communication between business and IT teams.
  • Deliver operational and historical reporting for business needs.

Key Skills:

  • Strong cross-functional communication skills.
  • Technical project management and ownership.
  • Experience with enterprise data warehouses.
  • Knowledge of change control and testing management.
  • Familiarity with contact center operations.
  • Experience with Genesys Cloud CX and/or A3S.
  • Proficiency in Snowflake / AWS, SQL, and Tableau.
  • Understanding of DataHub and data stewardship.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Project Manager with Genesys and Data Warehouse Remote 12+ Months Long Term Contract

Data ware housing exp is a must. Genesys cloud. 60%- 70% business. 40% technical. Capable of running a project.

Required qualifications:
Strong cross-functional communication skills, both business and IT
Technical project management and ownership
Change control and testing management
Enterprise data warehouse experience
Business operational and historical reporting

Preferred qualifications:
Contact center experience
Genesys Cloud CX and/or A3S
DataHub, data stewardship, knowledge management
Snowflake / AWS, SQL
Tableau
DataHub