Negotiable
Undetermined
Remote
London, England, United Kingdom
Summary: The role of Transition Coordinator involves leading the initial phase of customer onboarding for high-profile global professional services projects, focusing on bridging the gap between sales and delivery. The position requires a specialist with expertise in P2P, O2C, or ERP systems, particularly Pagero, to manage documentation workflows and coordinate with internal teams. The ideal candidate will have experience in managing client-facing projects and will be responsible for ensuring a seamless transition to implementation teams. This is a remote-friendly position based in London, offering significant visibility and impact within a high-growth environment.
Key Responsibilities:
- Lead the transition phase for B2B customer expansion, ensuring documentation and account setups are ready for implementation.
- Act as the primary point of contact post-validation, leading transition meetings to clarify priorities and resolve customer queries.
- Manage documentation workflows using SharePoint and HighQ to collect account setup forms and resource details.
- Coordinate with internal Integration Consultants and Support teams for early-stage data analysis and technical setup.
- Facilitate a seamless handover to the Project Manager and implementation teams, providing context and risk assessments.
Key Skills:
- 3-5 years of experience as a Project Manager or Coordinator managing client-facing projects.
- Practical knowledge of e-invoicing, P2P, or O2C platforms (e.g., Pagero, SAP Ariba, Coupa).
- Proficiency in Microsoft 365, particularly advanced Excel, Teams, and document management platforms.
- Ability to manage multiple onboarding workstreams in a fast-paced environment with attention to detail.
- Familiarity with project management methodologies including Agile and Waterfall.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
We're working with a leading global expert in digital business transactions and e-invoicing solutions on this exciting opportunity. Are you a transition specialist with a deep understanding of P2P, O2C, or ERP systems like Pagero? We are looking for a high-energy Transition Coordinator to spearhead the initial phase of customer onboarding for high-profile global professional services projects, bridging the gap between sales and successful delivery.
The Role
- Lead the critical transition phase for B2B customer expansion, ensuring all documentation and account setups are primed for implementation.
- Act as the primary point of contact post-validation, leading transition meetings to clarify priorities (escalation paths, country rollouts) and resolve complex customer queries.
- Manage sophisticated documentation workflows using SharePoint and HighQ to collect account setup forms, file samples, and resource details.
- Coordinate closely with internal Integration Consultants and Support teams to enable early-stage data analysis and technical setup.
- Orchestrate a seamless handover to the Project Manager and implementation teams, providing full context and comprehensive risk assessments.
What You'll Need
- 3-5 years of experience as a Project Manager or Coordinator managing client-facing projects from planning through to execution.
- Practical knowledge of e-invoicing, P2P, or O2C platforms (Pagero, SAP Ariba, Coupa, or similar finance/tax compliance automation tools).
- Proven proficiency in Microsoft 365, specifically advanced Excel, Teams, and document management platforms like SharePoint or HighQ.
- Demonstrated ability to manage multiple concurrent onboarding workstreams in a fast-paced environment while maintaining strict attention to detail.
- Familiarity with project management methodologies including Agile and Waterfall, with the ability to adapt to varying project frameworks.
What's On Offer
- Work with a global leader at the forefront of business transaction automation and digital transformation.
- Remote-friendly London-based role offering high visibility and impact on major international professional services accounts.
- Opportunity to join a high-growth environment during a significant spike in customer expansion, perfect for career advancement.
Apply via Haystack today!