Project Coordinator

The Role

Working closely with the deployment team and Field Support Technicians, you will coordinate site visits, manage schedules, maintain project records, and ensure the successful delivery of the rollout programme.

You will be responsible for monitoring project progress, updating completion records within our client, resolving scheduling challenges, and acting as a key point of contact between stakeholders and field-based engineers.

This position is expected to require approximately 4 hours per day (12pm-4pm) throughout the project.

Key Responsibilities

• Schedule and coordinate appointments for Field Support Technicians
• Manage engineer diaries and site visit allocations
• Update and maintain project records within client systems
• Monitor site completion status and ensure accurate reporting
• Resolve scheduling conflicts and amend appointments where required
• Support with access arrangements for retail locations
• Liaise with customer stakeholders to secure site access and address project queries
• Communicate changes and updates to field engineers and project teams
• Escalate risks, delays, and potential issues to project management
• Help ensure the project is delivered on time and within budget

Skills & Experience Required: We are keen to hear from candidates with experience in:

• Project Coordination
• Resource Scheduling
• Service Delivery Coordination
• Field Service Support
• Project Administration
• Workforce Planning
• Customer Service Operations
• Deployment or Rollout Projects

To Be Successful You Will Have

• Strong organisational and planning skills
• Excellent communication abilities
• Experience managing schedules and coordinating resources
• Good attention to detail and record-keeping
• Ability to work independently and prioritise tasks
• Confidence communicating with customers and field-based teams
• Experience using ticketing, scheduling, or project management systems is advantageous