Job Description
We are seeking an Implementation Coordinator to support large-scale branch network infrastructure deployments. This is a coordination-focused role responsible for ensuring smooth implementation activities across multiple branch locations. The ideal candidate will have experience coordinating IT deployment projects, managing stakeholder communications, working with third-party vendors, and maintaining project documentation.
Please Note: This position does not involve router configuration, network troubleshooting, or network activation. It is focused on project coordination, communication, documentation, and deployment tracking.
Responsibilities
- Coordinate branch installation schedules for new network infrastructure deployments.
- Communicate installation dates, expectations, and project updates with branch stakeholders.
- Coordinate with third-party infrastructure vendors and internal project teams.
- Process and track vendor labor quotes and approvals.
- Maintain implementation trackers, status reports, and deployment documentation.
- Track retired equipment disposition and ensure completion of return processes.
- Escalate scheduling conflicts, project risks, and outstanding issues.
- Support the IT Project Manager throughout the deployment lifecycle.
- Participate in project status meetings and provide implementation updates.
Required Qualifications
- 1–3+ years of experience in IT Project Coordination, Implementation Coordination, Deployment Coordination, Infrastructure Support, or Technical Project Support. Excellent written and verbal communication skills.
- Strong organizational and multitasking abilities.
- Experience coordinating multiple deployment schedules or branch implementations.
- Experience working with third-party vendors and cross-functional teams.
Proficiency with:
- ServiceNow
- Microsoft Outlook
- Microsoft Teams
- Microsoft Excel
- SharePoint
- Oracle (Preferred)
Preferred Qualifications
- Experience supporting network, infrastructure, telecommunications, or multi-site deployment projects.
- Experience coordinating field technicians or third-party installation vendors.
- Experience with project trackers, equipment return processes, or asset disposition.