Program Manager with SAP and Publishing/Media industry (SAP Domain exp is must)- Open to travel, EST Zone

Summary: The role of Program Manager requires strong experience in SAP and a background in the publishing/media industry. The candidate will lead implementation and rollout engagements while ensuring compliance with customer obligations and managing client relationships. This position demands a proactive approach to project management, including budget and resource planning, risk mitigation, and driving productivity initiatives. The role is remote and requires openness to travel within the EST zone.

Key Responsibilities:

• Strong experience as a Program Manager with SAP and publishing/media industry background.
• Skilled in leading Implementation / Rollouts /AMS (Apps) engagements in client-facing roles.
• Oversee the SAP project lifecycle including initiation, planning, execution, monitoring, and closure.
• Ensure 100% compliance with customer contractual obligations.
• Conduct regular customer connects /strategic / leadership meetings like MBR, QBR & other leadership meetings.
• Design, monitor and share account performance dashboards/ reports with the clients periodically.
• Act as the primary liaison between business stakeholders and technical teams, ensuring alignment on project goals and deliverables.
• Collaborate with Service Delivery Managers and Operations leaders to ensure zero client Build and manage client relationships at all levels.
• Develop and manage program budgets, timelines, and resource plans.
• Mitigate risks and resolve issues promptly to keep projects on track.
• Drive key productivity initiatives to improve margins in applications.
• Enable revenue growth through delivery-led expansion in various business lines.

Key Skills:

• Experience in SAP and the publishing/media industry.
• Proven track record in program management.
• Strong client-facing skills and relationship management.
• Ability to oversee project lifecycles and ensure compliance.
• Excellent communication and leadership skills.
• Experience in budget and resource management.
• Risk mitigation and issue resolution capabilities.
• Ability to drive productivity initiatives.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT