Program Manager

Description

Business Initiative/Purpose: (Goal, Business Impact, Accomplishments from the work)

Bachelor Degree: (Required, Preferred or Not Required)

• Required.

Role Responsibilities: (what they will be doing)

• In this role, you will manage large and complex digital product and client delivery projects in support of the Wholesale Digital strategy.
• Assure the strategies and tactical deliverables across programs are aligned and program objectives are met by building, maintaining and delivering program plans that are integrated and connected.
• Ensure appropriate level of communication within and across program teams and key stakeholders.
• Work includes assessing progress against plans, supporting program teams, maintaining active oversight and management of key tasks, risks and dependencies. Work also includes building program reporting weekly.
• Manage larger and more complex initiatives including performance, cost, scope, risks, quality and management metrics and lessons learned.
• Work cross-functionally to solve problems and implement changes and ensure appropriate and professional communication among project stakeholders.
• Drive communications across many partner to identify and manage issues and/or program changes.
• Maintain industry and technical knowledge levels to contribute to project work.

Must Have Skills/Prior Experiences: (Vendor should not submit any candidate that does not have these skills/prior experience.)

• Education: Bachelor’s degree in Business, Computer Science, Information Technology, Engineering, or a related field.
• Experience: 10+ years of technical project/program management experience delivering software solutions within the FinTech, banking, or financial services sectors
• Demonstrated ability to develop, manage, and implement significant programs addressing complex, high impact projects within a line of business
• Demonstrated expertise in relationship skills, enabling deeper understanding of business area strategies, goals and objectives.
• Proven ability to anticipate business problems, logically diagnose causes, and identify solutions and create strategic plans.
• Demonstrated strong and effective verbal and written communication skills.
• Superior knowledge and banking industry experience, particularly commercial or wholesale segments, treasury banking services, and/or digital/mobile/web interfaces.
• Superior knowledge of project management and Agile methodologies and tools.
• Strong working knowledge of business matters, finance, planning and forecasting in order to manage program and business related issues.
• Experience with project management applications.
• Experience working on projects with upper management and leadership across the organization.
• Microsoft 365 suite expertise..

Nice to Have Skills/Prior Experiences: (Hiring Manager DOES NOT require these skills/ prior experience. However candidates with any of these will be looked at first.): Preferred Qualifications:

Preferred Qualifications

• One or more project management industry certifications (SAFe, Agile, PMI).
• Project planning for application and user data migration.
• Knowledge and understanding of banking practices, policies, and procedures.
• Experience with a large financial institution.
• Banking industry experience, particularly commercial or wholesale segments, treasury banking services, and/or digital/mobile/web interfaces is desired.