Negotiable
Undetermined
Remote
Remote
Summary: The Program Manager role involves leading and overseeing the successful delivery of complex, multi-project programs, primarily at the client location. The candidate will be responsible for program governance, stakeholder management, and ensuring alignment with business objectives and quality standards. Strong leadership and the ability to coordinate between onsite and offshore teams are essential for driving program success. This position requires extensive experience in program/project management within an IT context.
Key Responsibilities:
- Lead and manage end-to-end program delivery, ensuring alignment with scope, timelines, budget, and quality objectives.
- Act as the primary client-facing point of contact, building strong relationships with business and executive stakeholders.
- Define program roadmap, governance framework, and execution strategy.
- Oversee multiple projects, ensuring integrated planning, execution, and delivery.
- Drive risk management, issue resolution, and escalation handling across the program lifecycle.
- Ensure effective communication, including status reporting, progress tracking, and executive updates.
- Coordinate with onsite and offshore teams, ensuring seamless collaboration and delivery alignment.
- Monitor program performance using metrics, KPIs, and dashboards, ensuring continuous improvement.
- Ensure adherence to organizational processes, compliance standards, and best practices.
- Support financial management, including budgeting, forecasting, and cost optimization.
- Drive client satisfaction through high-quality delivery and proactive engagement.
Key Skills:
- 10+ years of overall IT experience with 5+ years in Program/Project Management.
- Proven experience managing large-scale programs or multiple projects in an enterprise environment.
- Strong expertise in stakeholder management, client handling, and delivery governance.
- Experience working in onsite-offshore delivery models.
- Solid understanding of project management frameworks and methodologies (Agile, Waterfall, Hybrid).
- Demonstrated ability to manage risks, budgets, schedules, and dependencies effectively.
- Excellent communication, leadership, and negotiation skills.
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Role: Program Manager
Location: Richmond, VA/Remote
Duration: 6-12+ Months
Job Summary:
We are seeking an experienced Onsite Program Manager to lead and oversee the successful delivery of complex, multi-project programs at the client location. The ideal candidate will be responsible for end-to-end program governance, stakeholder management, and delivery excellence, ensuring alignment with business objectives, timelines, and quality standards. This role requires strong leadership, client engagement, and the ability to coordinate across onsite and offshore teams to drive program success.
Key Responsibilities
Lead and manage end-to-end program delivery, ensuring alignment with scope, timelines, budget, and quality objectives.
Act as the primary client-facing point of contact, building strong relationships with business and executive stakeholders.
Define program roadmap, governance framework, and execution strategy.
Oversee multiple projects, ensuring integrated planning, execution, and delivery.
Drive risk management, issue resolution, and escalation handling across the program lifecycle.
Ensure effective communication, including status reporting, progress tracking, and executive updates.
Coordinate with onsite and offshore teams, ensuring seamless collaboration and delivery alignment.
Monitor program performance using metrics, KPIs, and dashboards, ensuring continuous improvement.
Ensure adherence to organizational processes, compliance standards, and best practices.
Support financial management, including budgeting, forecasting, and cost optimization.
Drive client satisfaction through high-quality delivery and proactive engagement.
Required Qualifications & Experience
10+ years of overall IT experience with 5+ years in Program/Project Management.
Proven experience managing large-scale programs or multiple projects in an enterprise environment.
Strong expertise in stakeholder management, client handling, and delivery governance.
Experience working in onsite-offshore delivery models.
Solid understanding of project management frameworks and methodologies (Agile, Waterfall, Hybrid).
Demonstrated ability to manage risks, budgets, schedules, and dependencies effectively.
Excellent communication, leadership, and negotiation skills.
Preferred Skills:
Experience in Healthcare domain is highly desirable.
Familiarity with Salesforce / Digital Transformation programs is a plus.
PMP / PRINCE2 / Agile certifications preferred.
Experience with tools such as JIRA, Confluence, MS Project, reporting dashboards.
Mandatory areas:
Project Manager 12 years
Must Have skills:
- Program management
- Stakeholder management
- Client handling
- Delivery governance
- Agile
- Waterfall
Domain Experience (If any) Healthcare good to have.