Negotiable
Outside
Remote
USA
Summary: The Program Manager III role involves overseeing global knowledge and documentation projects, ensuring effective communication and project success across various stakeholders. The position requires strong organizational skills, the ability to manage multiple projects, and a focus on developing performance support solutions. Candidates should possess a blend of technical knowledge and project management experience, with an emphasis on navigating uncertainty and driving business outcomes. This role is primarily remote or hybrid, catering to a diverse range of communities and industries.
Key Responsibilities:
- Sometimes author, edit and standardize materials prepared by others, ensuring consistency and quality.
- Organize material with clarity and conciseness, adhering to established standards for order, style, and terminology.
- Maintain meticulous records and files of work, including revisions, to ensure accuracy and efficiency.
- Work with clients and stakeholders across Global Operations to set processes, technical specs, and content for publication, ensuring clear communication and project success.
- Partner across GOLO to help develop performance support solutions.
- Monitor and measure impact of outcomes.
Key Skills:
- Ability to manage global knowledge and documentation projects/programs (with vendor providers or cross-functional stakeholders) and communicate the trade-offs between metrics in managing them to stakeholders.
- Communicate feedback, challenges, roadblocks, insights effectively and concisely to appropriate audiences.
- Ability to find ways to apply knowledge strategy across many workflows, while meeting specific needs for regions and industries, including tech solutions.
- Ability to manage many projects at once, prioritizing based on business needs and impact.
- Navigate uncertainty, finding creative solutions and options to drive the business forward.
- Established record of strong project ownership, project management, and self-direction.
- Experience or familiarity with delivering programs through outsourced vendor partners.
- Experience working with or in support of diverse communities.
- Knowledge Management experience.
- Strong leadership and mentoring skills necessary to provide support and constructive performance feedback.
- Bachelor's degree in business administration or a related field.
- PMI or PMP certification preferred.
Salary (Rate): £60.00 - £65.00/hr.
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
Payrate: $60.00 - $65.00/hr.
Responsibilities:
- Sometimes author, edit and standardize materials prepared by others, ensuring consistency and quality.
- Organize material with clarity and conciseness, adhering to established standards for order, style, and terminology.
- Maintain meticulous records and files of work, including revisions, to ensure accuracy and efficiency.
- Work with clients and stakeholders across Global Operations to set processes, technical specs, and content for publication, ensuring clear communication and project success
- Partner across GOLO to help develop performance support solutions.
- Monitor and measure impact of outcomes.
Must-Have Skills:
- Ability to manage global knowledge and documentation projects/programs (with vendor providers or cross-functional stakeholders) and communicate the trade-offs between metrics in managing them to stakeholders
- Communicate feedback, challenges, roadblocks, insights effectively and concisely to appropriate audiences.
- Ability to Find ways to apply knowledge strategy across many workflows, while meeting specific needs for regions and industries, including tech solutions.
- Ability to Manage many projects at once, prioritizing based on business needs and impact.
- Navigate uncertainty, finding creative solutions and options to drive the business forward.
Nice-to-Have Skills:
- Established record of strong project ownership, project management, and self-direction
- Experience or familiarity with delivering programs through outsourced vendor partners
- Experience working with or in support of diverse communities
- Knowledge Management experience
- Strong leadership and mentoring skills necessary to provide support and constructive performance feedback.
- Bachelor's degree in business administration or a related field.
- PMI or PMP certification preferred.
Education / Experience:
- BA
- 5+ years of experience
Pay Transparency: The typical base pay for this role across the U.S. is: $60.00 - $65.00/hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.
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