Program Manager III

Must have skills

• Ability to ramp up fast and operate in ambiguity — minimal hand-holding, proactive, works without detailed instructions
• Strong communication across levels — can tailor messaging from working teams up to senior stakeholders
• End-to-end XFN project/program management — drives cross-functional projects to completion independently (5+ yrs experience)
• PMP certification (preferred, not required)
• Consumer electronics industry experience (beneficial, not required)
• Program/project management specifically in customer support operations — called out as particularly valuable

Job Description: Summary

The main function of a non-IT program manager is to plan, direct, or coordinate activities in such fields as engineering, research and development, financial systems and product roll-out, etc or any other non-IT based project.

Job Responsibilities

• Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities.
• Present and explain proposals, reports and findings to clients.
• Recruit employees, assign, direct, and evaluate their work, and oversee the development and maintenance of staff competence.
• Analyze technology, resource needs and market demand, to plan and assess the feasibility of projects.
• Confer with management, production and marketing staff to discuss project specifications and procedures.
• Review and recommend or approve contracts and cost estimates.
• Direct, review and approve product designs and changes.
• Consult or negotiate with clients to prepare project specifications.

Skills

• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
• Strong ability to work independently and manage one's time.
• Strong leadership and mentoring skills necessary to provide support and constructive performance feedback.
• Strong knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
• Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
• Strong knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.

Education/Experience

• Bachelor's degree in business administration or a related field.
• PMI or PMP certification preferred.