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Production Support - W2 only

Posted 1 week ago by Innovative IT Solutions Inc

Role Overview

Critical mid-level software engineering role supporting Level 2/3 production issues within R&D.

Increasing platform complexity, customization, and expansion into government environments have created additional support demands.

Existing team includes two onshore and two offshore resources; seeking one additional engineer.

Position is intended to be permanent, initially structured as contract to leverage Randstad’s recruiting and screening capabilities.

Technical Requirements

Primary skills: Java and Oracle/SQL, with stronger Java proficiency preferred.

Secondary skills: React and Vert.x; Spring Boot experience beneficial.

Cloud and AI tooling experience advantageous.

Strong analytical troubleshooting, root-cause identification, and problem-solving capabilities.

Prioritize learning agility and engineering fundamentals over extensive seniority or mastery of every technology.

Candidate Profile

Mid-level engineer comfortable balancing software engineering with production support.

Strong communication, accountability, and cross-functional collaboration with operations, product, and client services.

Ability to independently investigate incidents, manage escalations, and communicate resolutions effectively.

Location Preferences

Atlanta strongly preferred due to significant R&D team presence.

Blue Bell, PA, and Salt Lake City, UT, are acceptable alternatives.

Remote candidates remain an option; local candidates offer the advantage of in-person interviews.

Recruiting & Assessment Alignment

Randstad will prioritize Java, Oracle/SQL, and React in technical assessments.

Existing candidate screening and fraud detection processes remain critical given recent identity verification concerns.

Hiring manager emphasized quality, adaptability, and communication over rigid technical qualifications.

Next Steps

Finalize assessment criteria and begin sourcing Atlanta-based candidates.

Expand geographically if necessary while maintaining technical and behavioral screening standards.

Rate:
Not specified
Location:
Remote
IR35 Status:
Outside
Remote Status:
Remote
Industry:
IT
Seniority Level:
Mid-Level

Take-Home Pay

Not Available

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