Product Quality Analyst | Remote
Posted Today by Crossing Hurdles
Negotiable
Undetermined
Remote
United Kingdom
Summary: The Product Validation Expert role involves designing evaluation rubrics to assess AI model outputs from a user experience perspective. The position requires executing product validation tasks, analyzing AI outputs for usability issues, and collaborating with cross-functional teams to uphold validation standards. The expert will also translate user insights into actionable recommendations and document findings clearly for stakeholders. This is a remote position with a commitment of 10–40 hours per week.
Key Responsibilities:
- Design and develop robust evaluation rubrics to assess AI model outputs from a user experience (UX) perspective.
- Execute product validation tasks to identify risks that could negatively impact user experience, safety, or accuracy.
- Analyze AI outputs to flag usability issues, inconsistencies, or potential failure modes.
- Collaborate with cross-functional teams to define, refine, and uphold product validation and safety standards.
- Translate user insights and evaluation findings into clear, actionable recommendations for model improvement.
- Document results and recommendations with clarity to ensure stakeholders understand user impact.
- Continuously monitor evolving AI product usage and proactively surface emerging UX risks or concerns.
Key Skills:
- Exceptional written and verbal communication skills with a strong focus on clarity and precision.
- Strong analytical skills and attention to detail when evaluating user risk and usability issues.
- Experience developing and applying evaluation frameworks balancing UX, safety, and performance.
- Ability to clearly document complex findings in an actionable, user-friendly manner.
- Comfortable collaborating across teams in a fast-paced, evolving project environment.
- Self-directed and reliable in a fully remote setting.
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Position: Product Validation Expert
Type: Hourly contract
Location: Remote
Commitment: 10–40 hours/week
Role Responsibilities
- Design and develop robust evaluation rubrics to assess AI model outputs from a user experience (UX) perspective.
- Execute product validation tasks to identify risks that could negatively impact user experience, safety, or accuracy.
- Analyze AI outputs to flag usability issues, inconsistencies, or potential failure modes.
- Collaborate with cross-functional teams to define, refine, and uphold product validation and safety standards.
- Translate user insights and evaluation findings into clear, actionable recommendations for model improvement.
- Document results and recommendations with clarity to ensure stakeholders understand user impact.
- Continuously monitor evolving AI product usage and proactively surface emerging UX risks or concerns.
Requirements
- Exceptional written and verbal communication skills with a strong focus on clarity and precision.
- Strong analytical skills and attention to detail when evaluating user risk and usability issues.
- Experience developing and applying evaluation frameworks balancing UX, safety, and performance.
- Ability to clearly document complex findings in an actionable, user-friendly manner.
- Comfortable collaborating across teams in a fast-paced, evolving project environment.
- Self-directed and reliable in a fully remote setting.
Application Process (Takes 20 Min)
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Interview (15 min)
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