Product Owner (with Twilio/Contact Center experience) with Healthcare experience.
Posted 1 week ago by 1753965766
Negotiable
Outside
Remote
USA
Summary: The role of Product Owner requires extensive experience in a high-performing Scrum environment, particularly with Twilio and Contact Center technologies, and a background in healthcare. The position emphasizes strong relationship management and collaboration with various stakeholders to deliver high-quality products. The candidate should also demonstrate proficiency in leveraging AI tools to enhance productivity and streamline workflows. This is a remote, outside IR35 contract position lasting over six months.
Key Responsibilities:
- Work as a Product Owner in a high-performing Scrum environment.
- Manage relationships and accounts within the consulting industry.
- Collaborate with project stakeholders, end-users, business partners, and technical teams.
- Leverage AI tools to enhance productivity and streamline workflows.
- Write high-quality user stories and define business objectives.
- Engage with executive stakeholders regarding product vision.
- Identify and report on key performance indicators for product enhancements.
- Utilize product backlog tools effectively.
Key Skills:
- 7+ years of experience as a Product Owner in a Scrum environment.
- 2+ years of consulting industry experience.
- Strong experience with Twilio/Contact Center.
- Proficient in collaborating with various stakeholders.
- Ability to leverage AI tools and understand AI capabilities.
- Strong written and verbal communication skills.
- Experience in agile and scrum development organizations.
- Expertise in product backlog tools.
- Certification as a Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) is a plus.
- Experience in healthcare is a plus.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
Position: Product Owner (with Twilio/Contact Center experience)-with Healthcare experience.
Remote
6+ months Contract
Qualifications:
- 7+ years of working experience as a Product Owner who is used to working in a high performing Scrum environment.
- 2+ years of consulting industry experience, with strong relationship management, and account management experience.
- Strong experience with Twilio/Contact Center.
- Highly proficient in collaborating with project stakeholders, end-users, business partners, and technical team members to deliver high quality products.
- Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support data-informed task execution.
- Familiarity with AI-enhanced platforms is a plus.
- A solid understanding of AI capabilities and limitations including ethical considerations is expected.
- Experience working directly with creative team members and development engineers.
- Strong written skills with verbal communication experience and solid presentation skills who is highly proficient in collaborating with project stakeholders, end-users, business partners, and technical team members to deliver high quality products.
- Concrete understanding of writing high quality user stories with ability to define high-level business objectives and drive product roadmaps.
- Comfort engaging with executive stakeholders in dialogue regarding product vision and business enablement.
- Creative and analytical thinker with strong problem-solving capabilities.
- Excellent leadership, interpersonal, communication and presentation skills.
- Experience in agile and scrum development organizations.
- Experience with identifying and reporting on key performance indicators to help visualize efficacy of product enhancements.
- Expertise in product backlog tools.
Desirable Skills:
- Certification - Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) is a plus.
- Experience healthcare is a plus.