Product Owner (with Twilio/Contact Center experience) with Healthcare experience.

Product Owner (with Twilio/Contact Center experience) with Healthcare experience.

Posted 1 day ago by 1753965766

Negotiable
Outside
Remote
USA

Summary: The role of Product Owner requires extensive experience in a high-performing Scrum environment, particularly with Twilio and Contact Center technologies, and a background in healthcare. The position emphasizes strong relationship management and collaboration with various stakeholders to deliver high-quality products. The candidate should also demonstrate proficiency in leveraging AI tools to enhance productivity and streamline workflows. This is a remote, outside IR35 contract position lasting over six months.

Key Responsibilities:

  • Work as a Product Owner in a high-performing Scrum environment.
  • Manage relationships and accounts within the consulting industry.
  • Collaborate with project stakeholders, end-users, business partners, and technical teams.
  • Leverage AI tools to enhance productivity and streamline workflows.
  • Write high-quality user stories and define business objectives.
  • Engage with executive stakeholders regarding product vision.
  • Identify and report on key performance indicators for product enhancements.
  • Utilize product backlog tools effectively.

Key Skills:

  • 7+ years of experience as a Product Owner in a Scrum environment.
  • 2+ years of consulting industry experience.
  • Strong experience with Twilio/Contact Center.
  • Proficient in collaborating with various stakeholders.
  • Ability to leverage AI tools and understand AI capabilities.
  • Strong written and verbal communication skills.
  • Experience in agile and scrum development organizations.
  • Expertise in product backlog tools.
  • Certification as a Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) is a plus.
  • Experience in healthcare is a plus.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Position: Product Owner (with Twilio/Contact Center experience)-with Healthcare experience.

Remote

6+ months Contract

Qualifications:

  • 7+ years of working experience as a Product Owner who is used to working in a high performing Scrum environment.
  • 2+ years of consulting industry experience, with strong relationship management, and account management experience.
  • Strong experience with Twilio/Contact Center.
  • Highly proficient in collaborating with project stakeholders, end-users, business partners, and technical team members to deliver high quality products.
  • Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support data-informed task execution.
  • Familiarity with AI-enhanced platforms is a plus.
  • A solid understanding of AI capabilities and limitations including ethical considerations is expected.
  • Experience working directly with creative team members and development engineers.
  • Strong written skills with verbal communication experience and solid presentation skills who is highly proficient in collaborating with project stakeholders, end-users, business partners, and technical team members to deliver high quality products.
  • Concrete understanding of writing high quality user stories with ability to define high-level business objectives and drive product roadmaps.
  • Comfort engaging with executive stakeholders in dialogue regarding product vision and business enablement.
  • Creative and analytical thinker with strong problem-solving capabilities.
  • Excellent leadership, interpersonal, communication and presentation skills.
  • Experience in agile and scrum development organizations.
  • Experience with identifying and reporting on key performance indicators to help visualize efficacy of product enhancements.
  • Expertise in product backlog tools.

Desirable Skills:

  • Certification - Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) is a plus.
  • Experience healthcare is a plus.