Job description
Gather, analyze, and define business requirements for Life & Annuity transformation initiatives.
Translate business needs into functional requirements and user stories.
Serve as the bridge between business stakeholders and technical teams.
Lead workshops, requirements sessions, and process discussions.
Support future-state process design and platform transformation efforts.
Partner with development teams to clarify requirements and drive successful delivery within Agile delivery environments.
Help evaluate platform capabilities, configuration options, and business impacts.
Support implementation, integration, testing, and release activities.
Work across multiple insurance functions and business workstreams.
Collaborate with architects, developers, testing teams, and project leadership to deliver successful outcomes.
- Experience within the Life Insurance and Annuities industry.
- Experience supporting business transformation or technology modernization initiatives.
- Strong requirements gathering, process analysis, and stakeholder management skills.
- Ability to work directly with both business users and technical teams.
- Experience working within Agile delivery environments.
- Experience on either the carrier side or consulting side of insurance projects.
- Experience with platform implementations, upgrades, or modernization initiatives.
- Experience supporting integrations, APIs, data migration, or testing activities.
- Strong understanding of Life & Annuity operations, including New Business, Underwriting, Policy Administration, Billing, Customer Servicing, and Claims.
- Experience with Life & Annuity policy administration systems such as FAST (Verisk), ALIP, OIPA, DXC wmA/CyberLife, EXL LifePro, or similar modern policy administration platforms.