Role Summary
The Product Owner will lead product delivery initiatives for a client. The candidate must be comfortable working directly with business leaders, executive stakeholders, technical teams, and distributed onshore/offshore delivery teams.
Key Responsibilities
- Own and manage the product backlog.
- Gather, clarify, and prioritize business requirements.
- Convert business requirements into epics, features, and user stories.
- Define acceptance criteria and ensure requirements are understood by delivery teams.
- Lead backlog refinement, sprint planning, product demonstrations, and release planning.
- Coordinate with business, technology, data, and operations teams.
- Manage dependencies, risks, priorities, and delivery expectations.
- Provide clear updates to client stakeholders and executive leadership.
- Support multiple Agile scrum teams where required.
- Ensure the delivered solution meets business and customer experience objectives.
Required Experience
- Strong experience working as a Product Owner in an enterprise environment.
- Experience leading client-facing initiatives.
- Strong Agile and Scrum delivery experience.
- Ability to work independently with senior and executive stakeholders.
- Experience managing or coordinating distributed onshore/offshore teams.
- Strong written and verbal communication skills.
- Strong presentation and stakeholder-management skills.
- Ability to join the project and contribute immediately.
Preferred Experience
- Healthcare payer or health insurance experience.
- Experience supporting customer experience, digital transformation, healthcare operations, or related programs.
- Product Owner certification such as CSPO, PSPO, or SAFe Product Owner/Product Manager.