Product Owner

Role: Product Owner

Location: Remote

Product Owner (AI, Ontology & System of Intelligence)

Drive the PBM System of Intelligence roadmap by identifying, prioritizing, and managing AI, analytics, and semantic-layer Cross-Domain Use Cases.

• Partner with business stakeholders to define business concepts, glossary terms, KPI definitions, taxonomies, and domain knowledge required for ontology development.
• Translate business requirements into semantic models, metric views, ontology entities, relationships, business rules, and Genie Agent capabilities.
• Facilitate discovery sessions across PBM domains including Prior Authorization, Claims, Formulary, Clinical Programs, and Member Experience to identify high-value AI use cases.
• Own backlog management, user story development, prioritization, stakeholder alignment, UAT planning, and release readiness activities.
• Define business success criteria, expected outcomes, KPI measurements, and value realization frameworks for Genie Agents and conversational analytics solutions.
• Support benchmarking, evaluation, feedback management, and continuous improvement of AI agents, semantic assets, and business intelligence capabilities.
• Serve as the bridge between business SMEs, semantic architects, data engineers, and AI platform teams to ensure accurate and governed business intelligence delivery.