Product Manager/Owner I Financial Services I Inside IR35
Posted 1 week ago by fortice
Negotiable
Inside
Remote
London, UK
Summary: The Digital Product Manager role focuses on delivering exceptional retail products and experiences across multiple channels within the financial services sector. The position requires a customer-centric approach, leading market and customer discovery efforts, and ensuring alignment with commercial needs. The successful candidate will collaborate with cross-functional teams to drive product vision and optimize customer journeys. This role is remote, inside IR35, and offers a competitive daily rate.
Key Responsibilities:
- Be passionate about customers, both internal and external, connecting with them to understand their needs and design the best customer experiences.
- Lead market and customer discovery efforts to understand customer needs and drive the long-term vision for the product.
- Ensure the global product journey aligns with market commercial needs while maintaining flexibility for BAU campaign operations.
- Act as product owner for one or more product features, designing and driving delivery for intuitive and scalable customer experiences.
- Deliver against a product roadmap and vision to meet and exceed customer and business outcomes, collaborating with cross-functional teams and stakeholders.
- Take an "idea" through discovery, design, and development to "Done" through collaboration with Payments & Transfers Product & Proposition product owners.
- Be a key member within the multi-disciplined Payments & Transfers team, exhibiting product management best practices.
Key Skills:
- Experience optimizing customer satisfaction, journey quality, and revenue growth across multiple channels with a focus on digital channels.
- Experience leading new product development and commercialization, ideally across digital and non-digital channels.
- Proven experience in product management, working with cross-functional teams in an agile development process.
- Preferred experience in Payments or related products within a banking or Fintech environment.
- Proven experience working with Confluence/Jira/Rally or similar product management tools.
Salary (Rate): £398/day
City: London
Country: UK
Working Arrangements: remote
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Digital Product Manager I Financial Services I £398/day
7 months I Inside IR35 I Remote
We're looking for a high caliber, enthusiastic & customer focused product owner/manager, who has experience delivering great products and experiences across multiple channels, for retail products.
In this role, you will:
- Be passionate about customers, both internal and external. You'll enjoy connecting with them, to understand their needs and working with them to design the best customer experiences.
- You'll lead on market and customer discovery efforts, to understand customer needs to drive the long term vision for your product, using a range of research points to understand needs and opportunities.
- You'll ensure the global product journey is aligned to the commercial needs of the market, and adequate flexibility-control is left with site for BAU campaign operations, while also ensuring scalability of the product for a multi-market delivery
- Act as product owner for one or more product features, designing and driving delivery for customer experiences that are intuitive and scalable across the globe. Leading for your product, and across the wider product owner teams(s), quarterly reviews of the vision, strategy and roadmap.
- You will deliver against a product roadmap and vision to meet and exceed customer and business outcomes. You will collaborate with the cross functional team and with your stakeholders to successfully deliver on the portfolio/product vision, understanding the importance of a minimum viable product, whilst not losing sight of opportunities for journey and delivery optimization as the product scales.
- You'll take an "idea" through discovery, design & development to "Done" through collaboration with Payments & Transfers Product & Proposition product owners & the across the wider team to shape the end-to-end product experience
- Be a key member within the multi-disciplined Payments & Transfers team (Product Manager, Analysts, Design & UX Writers); exhibiting product management best practices and going the extra mile to delight our customer with amazing journeys.
Knowledge/Experience
- Experience of optimizing on customer satisfaction, journey quality and consistency and revenue growth, across multiple channels with focus on digital channels.
- Experience leading on new product development and commercialization, ideally with experience across digital and non-digital channels
- Proven experience in product management, working with cross functional teams in an agile development process
- Preferred experience in Payments or related products with a banking of Fintech environment
- Proven experience working with Confluence/Jira/Rally or similar product management tooling
Digital Product Manager I Financial Services I £398/day