Product Manager

Summary

Client is seeking an accomplished Product Leader to drive the strategy, design, and execution of data activation and Customer 360 capabilities across its US CRM ecosystem.

In this role, you will lead a dedicated scrum team end-to-end, translating complex commercial and medical business needs into a prioritized data product backlog.

You will own platform integrations, identity resolution, data modeling, segmentation, and activation workflows using Salesforce Data Cloud (Data 360) and modern AI/data lake architectures to enable next-generation customer engagement.

Must-Have Skills

• Salesforce Data Cloud (Data 360): Deep hands-on knowledge of Salesforce Data Cloud architecture, standard data models (DMO/DSO), identity resolution, calculated insights, segmentation, and activation targets.
• CRM & Enterprise Platforms: Strong functional and technical fluency across the Salesforce ecosystem (Sales, Marketing Cloud, Health Cloud, Core) and life-sciences CRM platforms (Veeva CRM / Veeva Vault).
• Agile Product Leadership: Proven track record leading dedicated scrum teams through end-to-end agile delivery (sprint ceremonies, backlog refinement, epics/user stories, acceptance criteria, and release management).
• Data Fluency & Architecture: Hands-on understanding of data ingestion pipelines, schema design, data harmonization, and modern data platforms (e.g., Snowflake, data lakes, APIs).
• Cross-Functional Stakeholder Alignment: Demonstrated ability to influence without authority across matrixed commercial, medical, data engineering, architecture, and legal/compliance teams.

Qualifications

• Experience: 5+ years of dedicated Product Management experience focused on enterprise data platforms, data enablement, Customer 360, or enterprise SaaS/CRM solutions.
• Education: Bachelor’s degree in Computer Science, Information Systems, Business, or a related field required; Master’s degree or MBA is preferred.
• Industry Domain (Preferred): Prior background in Pharmaceuticals, Life Sciences, Healthcare, or similarly regulated, data-intensive industries complying with GxP and privacy standards.
• Certifications (Preferred): Agile/Scrum certifications (CSPO, PSPO, SAFe) and Salesforce certifications (Salesforce Data Cloud Accredited Professional, Administrator, or Consultant).