Product Designer

Here at Optum, we have a day rate contract opportunity for an experienced Product Designer to join our highly capable and talented Community & Hospital Pharmacy product experience team. Responsible for hospital medicine management products, we are looking for a Product Designer to help shape the future experience for our clinicians and hospital pharmacy end users. We place the end user at the heart of what we do and want to see you bring your UX knowledge, expertise and ideas into our team! Please note this is an inside IR35 day rate contract until the end of December 2025, this is a remote working position with some requirement to travel to office on an ad hoc basis for collaborative meetings.

What you’ll do

As a Product Designer based remotely, you will be part of a friendly, collaborative Hospital Pharmacy team, working with other Product Designers, User Researchers, customers and a range of business functions as appropriate to the task in hand. You will promote and apply user-centred and evidence-based design best practices to truly understand the needs and motivations of our end users and define design solutions that effectively meet those needs and the requirements of the business. We’re looking for a keen collaborator and communicator, someone proactive in engagement with stakeholders, comfortable participating in discovery or ideation workshops and with a natural curiosity, eager to delve into a problem to understand the root cause. There will be no typical week in this Product Designer role, from mapping user journeys and validating assumptions to developing task flows, wireframes and interaction prototypes right through to detailed designs solutions. With the support of the wider design team, you will have the opportunity to continuously learn, grow and flourish as a Product Designer working across an exciting product portfolio.

Other key responsibilities and accountabilities will include;

• Identify UX activities and deliverables appropriate to the nature of a given project.
• Develop user journeys, task flows, storyboards, wireframes, designs and prototypes to communicate ideas and to validate assumptions and solutions with business stakeholders and end users.
• Proactively engage with stakeholders to capture requirements

Who you’ll be

You are an experienced Product Designer with a passion for innovation and focusing design solutions on end user needs. You will be inquisitive and empathetic, seeking to understand the needs of our customers and internal stakeholders through proactive collaboration and can understand how to apply appropriate research techniques to the task in hand, working with User Research colleagues as necessary. Collaboration and communication is essential. Having previously work in a fast-paced environment, you will have a proven track record of embracing collaborative, cross-functional working, articulating insights and design decisions and ultimately defining technically feasible solutions that effectively meet both business requirements and user needs.

Other essential skills we are looking for:

• Excellent analytical and problem-solving skills
• Expert Figma user
• General understanding of working with a Design System
• Previous experience working in a regulated industry

If this sounds like something you are interested in, apply today or reach out for a chat!

About Us

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Equality, Diversity, and Inclusion

At Optum, we are committed to providing an inclusive, equitable culture where people feel able to bring their whole selves to work and to reach their full potential. This is a foundation stone of Optum, anchoring the employee cycle from recruitment through to ongoing personal development and genuine, continuous two-way employee engagement, supported by our company values which determine everything we do. Optum is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of race, colour, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law. We will always work to accommodate individual needs during your application journey. If you require any adjustments, please advise the talent team.