PRODUCT ANALYST – SUPPLY CHAIN SYSTEMS on W2 / C2C

Job Overview

We are looking for an experienced Product Analyst – Supply Chain Systems to support supply chain technology initiatives across warehouse management, transportation, yard management, last-mile delivery, and data integration.

Key Responsibilities

• Analyze and prioritize system enhancements and process improvements.
• Support Yard Management System (YMS) implementation, testing, and rollout.
• Troubleshoot Transportation Management System (TMS), routing, and last-mile delivery issues.
• Support Manhattan WMS/WMOS, Manhattan TMS, Manhattan Active TMS, nuVizz, and Gnosis Freight platforms.
• Gather business requirements and create user stories, acceptance criteria, and process flows.
• Coordinate issue management, root-cause analysis, vendor follow-ups, and defect resolution.
• Support system integrations, data flows, data quality, and Master Data Management (MDM).
• Assist with Lyric AI platform data requirements and supply chain use cases.
• Contribute to Manhattan Active TMS upgrade planning and implementation strategy.
• Support QA, UAT, release planning, production readiness, and documentation.

Required Skills & Qualifications

• 10+ years of experience as a Product Analyst, Business Analyst, Systems Analyst, or similar role.
• Experience in supply chain, logistics, transportation, warehouse, or retail technology.
• Knowledge of transportation planning, line-haul, last-mile delivery, routing, and shipment visibility.
• Hands-on experience with Manhattan WMS/WMOS, Manhattan TMS, Manhattan Active TMS, YMS, or nuVizz.
• Strong requirements gathering, Agile delivery, backlog management, and user story writing skills.
• Understanding of APIs, system integrations, data flows, data quality, and master data concepts.
• Experience with UAT, defect management, implementation, and release coordination.
• Familiarity with Jira, Confluence, process-mapping tools, and Microsoft Office.
• Basic SQL or data-querying skills preferred.
• Excellent analytical, communication, and stakeholder management skills.