The scope of the proposed services will include the following:
- Application Development & Solution Design
o Design, build, and maintain Power Platform solutions including:
- Canvas and Model-driven Power Apps
- Power Pages
- Power Automate cloud flows and approvals
- on-Prem and Cloud Relation Database Management Systems (RDBMS) and Dataverse data models, business rules, and security roles
- Power BI reports and dashboards
o Translate business and program requirements into scalable technical solutions
o Develop reusable components, patterns, and templates aligned with OTS standards
o Knowledge transfer and train our in-house developers to come up to speed
- Integration & Architecture
o Integrate Power Platform solutions with:
- Microsoft 365 services
- Dynamics 365 (where applicable)
- Azure services and external systems via connectors and APIs
- Apply best practices for performance, scalability, and maintainability
- Governance, Security & Compliance
o Implement role-based security, data loss prevention (DLP) policies, and environmental strategies
o Ensure solutions comply with Louisiana OTS standards and applicable federal and state regulations (e.g., security, privacy, accessibility)
o Support audits, documentation, and technical reviews
- Collaboration & Leadership
o Work closely with business stakeholders, project managers, architects, and other developers
o Provide technical guidance and mentorship to junior developers and citizen developers
o Participate in solution reviews, code reviews, and architecture discussions
- Innovation & Emerging Capabilities
o Evaluate and pilot new Power Platform features and capabilities
o Copilot Studio experience (plus):
- Assist in designing conversational AI solutions and virtual agents
- Support use cases such as knowledge retrieval, case intake, and internal support automation
Expertise and/or relevant experience in the following areas are mandatory:
- 5 + years of experience developing solutions using the Microsoft Power Platform, including:
o Power Apps
o Power Automate
o on-Prem and Cloud RDBMS, Dataverse
o Power BI
- 5 + years of demonstrated strong understanding of:
o Application lifecycle management (ALM)
o Environment strategy with Deployment and Troubleshooting (Dev/Test/Prod)
o Security and role-based access control
o SQL Queries
- 5 + years of experience gathering requirements and translating them into technical designs.
o Ability to work independently and across multiple projects in a shared-services environment
Expertise and/or relevant experience in the following areas are desirable but not mandatory:
- Experience with Copilot Studio or other conversational AI platforms
- Experience in government, public sector, or regulated environments
- Experience with MS SQL Server
- Familiarity with:
o Dynamics 365
o Azure services (Logic Apps, Functions, API Management, etc.)
o DevOps practices and CI/CD pipelines for Power Platform
- Microsoft certifications (e.g., Power Platform Developer, Solution Architect)