Pharmaceutical Technical Writer
Posted 1 day ago by Hays Life Sciences
£529 Per day
Outside
Remote
City of London, London
Summary: The role of Portfolio and Operations Technical Writer at a global biopharmaceutical company involves transitioning from manual legacy processes to a unified documentation model. The position focuses on documenting internal processes, defining roles and responsibilities, and ensuring content standardization. The writer will engage with stakeholders to extract technical knowledge and maintain documentation assets. This is a 6-month contract position that requires expertise in technical writing within the healthcare or software engineering sectors.
Key Responsibilities:
- Capture and formalise end-to-end operational processes for clarity and transparency.
- Define roles and responsibilities within each process to ensure accountability.
- Standardise documentation structure and tone in alignment with the P&O vision.
- Engage with subject matter experts to translate technical knowledge into user-friendly guides.
- Update the "Policy Hub" and process repositories to reflect current operational standards.
Key Skills:
- Bachelor's degree in Technical Writing or a related field.
- Expert experience as a technical writer in Healthcare Life Sciences or Software Engineering.
- Familiarity with Markdown, version control (e.g., Git/GitHub/GitLab), and static site generators.
- Ability to map intricate workflows into logical, modular documentation.
- Strong systems-thinking skills to convert operational strategy into tactical documentation.
- Experience with Google Workspace for collaboration in a fast-paced environment.
Salary (Rate): £529/day
City: City of London
Country: United Kingdom
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: Mid-Level
Industry: Other
Your new company
My client, a global biopharmaceutical company with a goal of contributing to healthcare innovation and environmental sustainability and which is focused on improving people's quality of life, specialising in Oncology, neurology and rare diseases, and has a position available for a Portfolio and Operations Technical Writer to join their team on a 6-month initial contract.
Remote
6 Month + Contract
Outside IR35
Your new role
As the Technical Writer, you will play a critical role in the Company's transition from fragmented, manual legacy processes to a unified, scalable "One Source of Truth" model. You will be responsible for documenting internal processes with a primary focus on clarity, transparency, and clearly defined roles and responsibilities.
- Process Documentation & Visualisation: Capture and formalise end-to-end operational processes, ensuring all steps are logical, transparent, and easy to follow.
- Roles & Responsibilities (RACI): Clearly define "who does what" within each process to ensure accountability.
- Content Standardisation: Ensure all documentation follows a unified structure and tone, aligning with the broader P&O vision.
- Stakeholder Engagement: Interview subject matter experts (SMEs) across Portfolio, Finance, and L&D to extract technical knowledge and translate it into user-friendly guides.
- Asset Maintenance & Governance: Regularly update the "Policy Hub" and process repositories to reflect the most current operational standards.
What you'll need to succeed
In order to apply for the Technical Writer role, you must possess:
- A Bachelor's degree in Technical Writing or a related field.
- Have expert experience as a technical writer ideally within Healthcare Life Sciences or a Software Engineering environment, with exceptional ability to translate complex operational and manual processes into clear, actionable, and persuasive documentation for diverse audiences.
- Familiarity with Markdown, version control (e.g., Git/GitHub/GitLab), and static site generators. You understand that "code" isn't just for software - it's for sustainability.
- Possess a focus on precision and the ability to map intricate workflows involving budget planning, procurement, and informatics operations into logical, modular assets.
- A systems-thinker who can understand high-level operational strategy and convert it into tactical documentation assets.
- Comfortable working in a dynamic, fast-paced environment and managing multiple documentation workstreams simultaneously. You are an expert at leveraging Google Workspace for real-time collaboration while maintaining the architectural rigour of a code-based documentation system.
What you need to do now
Before you apply for this position, it is vital that you are in possession of a UK passport or relevant visa to work without restrictions in the UK and must be based in the UK.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Roberta Atkins on (phone number removed)