PeopleSoft Technical Support
Posted 4 days ago by 1753785394
Negotiable
Outside
Remote
USA
Summary: The PeopleSoft Technical Support role requires an experienced professional with over six years in technical or functional roles related to PeopleSoft, particularly within higher education environments. The position involves providing expert support during ERP transitions, troubleshooting technical issues, and collaborating with cross-functional teams. The role is remote, aligning with Eastern Time Zone hours, and is classified as outside IR35.
Key Responsibilities:
- Provide expert-level support for legacy PeopleSoft systems during ERP transition.
- Troubleshoot technical issues across PeopleSoft modules and integrations.
- Assist with testing, patching, and resolving system performance concerns.
- Document fixes, system changes, and resolutions following internal guidelines.
- Collaborate with stakeholders to ensure system integrity and continuity.
- Coordinate with other technical staff during migration activities.
- Support ongoing production needs and ensure minimal disruption to users.
Key Skills:
- 6 or more years of experience in PeopleSoft technical or functional roles.
- Proficiency in ERP support within higher education environments (6+ months required).
- Experience with technical systems in large-scale enterprise applications.
- Experience in providing support during ERP transitions or legacy system phase-outs.
- Experience with modules such as HR, Finance, or Campus Solutions within PeopleSoft.
- Experience in working remotely while aligning with Eastern Time Zone hours.
- Strong communication and coordination skills with cross-functional teams.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Detailed Description From Employer:
Requirements
- 6 or more years of experience in PeopleSoft technical or functional roles.
- Proficiency in ERP support within higher education environments (6+ months required).
- Experience with technical systems in large-scale enterprise applications.
- Experience in providing support during ERP transitions or legacy system phase-outs.
- Experience with modules such as HR, Finance, or Campus Solutions within PeopleSoft.
- Experience in working remotely while aligning with Eastern Time Zone hours.
- Strong communication and coordination skills with cross-functional teams.
Responsibilities
- Provide expert-level support for legacy PeopleSoft systems during ERP transition.
- Troubleshoot technical issues across PeopleSoft modules and integrations.
- Assist with testing, patching, and resolving system performance concerns.
- Document fixes, system changes, and resolutions following internal guidelines.
- Collaborate with stakeholders to ensure system integrity and continuity.
- Coordinate with other technical staff during migration activities.
- Support ongoing production needs and ensure minimal disruption to users.
Found in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long-term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world-class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.
Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
For more information about Resourcesoft and our services, please visit our website.