A prestigious organisation is looking for a Senior Technical HCM PeopleSoft Support for a remote role based in Rome. This is a short-term assignment from January to March 2025, with potential for extension based on performance and budget availability.

Key Responsibilities:

• Provide user support for technical issues in PeopleSoft HCM through an internal ticketing system, ensuring users are updated on progress.


• Debug issues, identify root causes, and deliver solutions.


• Develop technical resolutions for user issues using PeopleCode, SQL scripts, and workflow adjustments.


• Address performance bottlenecks and implement solutions to improve process efficiency.


• Support testing of new patches and PeopleSoft Update Manager (PUM) releases.


• Comply with security protocols and procedures, especially during production migrations.


• Provide necessary information to internal and external auditors or for other reviews.


• Offer post go-live support for solutions deployed in production.

Technical Requirements:

• At least 8 years experience working with PeopleSoft HCM modules, version 9.X or higher.


• Proficient in PeopleTools 8.5x and PeopleCode, including application packages and workflows.


• Strong understanding of PeopleSoft security components, including setup and modification.


• Demonstrable problem-solving skills, especially in supporting non-technical user groups.


• Experience in developing technical solutions for PeopleSoft HCM modules.


• Familiarity with approval workflows, integration broker messages, and component interfaces.


• Knowledge of Cloud SaaS integration solution design is preferred.

Key Competencies:

• Problem Solver: Capable of providing clear solutions to non-technical users and fostering innovative ideas in collaboration.


• Team Worker: Establishes and maintains positive relationships with users, consulting effectively across all levels in a multicultural environment.


• Planner and Organiser: Skilled in prioritising and organising tasks to resolve functional and technical issues efficiently.


• Performer: Proven success in ERP solution design, implementation, and quality control, with the ability to develop concise implementation proposals.

Languages:

• Excellent written and verbal communication skills in English.

This role provides the opportunity to make a meaningful impact within a collaborative, international environment. If you have the technical expertise and are ready for a rewarding challenge, we encourage you to apply!

Years of experience and salary levels are shown purely as a guide. We will only consider applications from candidates that can demonstrate the skills or experience required for the role.

Please be aware that while we would love to respond to every application we receive, due to high numbers we cannot guarantee this. We do however appreciate any time you invest into the application and will make sure to get in touch should anything in future more closely fit your skillset.