Education & Experience
- Bachelor s degree in business, Finance, Information Systems, Computer Science, or equivalent practical experience.
PeopleSoft Expertise
- 5+ years of hands-on functional support experience with PeopleSoft Financials (v9.2 preferred), specifically supporting core modules: GL, AP, AR, PO, INV, Project Costing, and Contracts.
Technical Understanding
- Solid foundational understanding of PeopleSoft architecture, batch processing/Process Scheduler, Application Engine jobs, and basic SQL query writing for data analysis and troubleshooting.
Ticket Management
- Direct experience using ServiceNow (or comparable enterprise ITSM tools) for incident, problem, change, and request lifecycle management.
Office & Productivity Tools
- Advanced proficiency in the Microsoft Office Suite (especially Teams, Outlook, Word and Excel).
Core Competencies
- Exceptional follow-through and ownership of issues from intake to final sign-off.
- Demonstrated relationship-building skills with both technical teams and non-technical business stakeholders.
- Clear, professional verbal and written communication.
Working Conditions
- Remote role requiring a dedicated home office setup.
- Limited travel may be required for key events.
- Must be a team player.
- Availability during standard Eastern Standard Time (EST) core business hours.
- Flexibility to provide off-hours/weekend support based on the operational on-call schedule and month-end/quarter-end/year-end financial close cycles.
Rate:
Not specified
Location:
Remote
IR35 Status:
Outside
Remote Status:
Remote
Industry:
IT
Seniority Level:
Mid-Level