Pega Business Analyst
Posted 4 days ago by Insight International (UK) Ltd
Negotiable
Undetermined
Remote
Glasgow, Scotland, United Kingdom
Summary: The Pega Business Analyst role based in Glasgow, UK, involves working on a challenging project that requires strong communication skills and the ability to work independently. The position focuses on creating customer/user journeys, testing Pega solutions, and collaborating with stakeholders to ensure business needs are met. Experience with Pega, Confluence, and Jira is preferred, along with a solid understanding of business analysis methodologies and the Financial Services industry.
Key Responsibilities:
- Create customer/user journeys for critical business applications.
- Test Pega solutions to ensure they meet requirements and are fit for purpose.
- Assist in the preparation of user and system test plans.
- Gather and document business requirements and processes.
- Support configuration of Pega applications to meet business needs.
- Work closely with Pega developers to implement functionality.
- Facilitate workshops and meetings with stakeholders.
- Provide training and support to end users on Pega applications.
- Develop and maintain technical documentation including flowcharts and operational guidelines.
- Manage support model documentation and user lifecycle management documentation.
- Ensure traceability between agreed requirements and the completed design.
Key Skills:
- Strong communication skills.
- Ability to work independently.
- Pega experience.
- Experience with Confluence and Jira.
- Understanding of business analysis methodologies.
- Experience in the Financial Services industry.
- Process documentation and re-engineering experience.
- Ability to manage relationships with business partners.
- Experience delivering quality artefacts on budget and on time.
- Ability to collaborate with cross-functional teams.
Salary (Rate): undetermined
City: Glasgow
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Role: Pega Business Analyst
Location: Glasgow, UK (Remote)
Job Type: Contract
Great communication skills and have the ability to work on their own in a challenging project. Would be really good if they have some Pega experience. Experience with confluence and Jira. Can comfortably engage with a variety of stakeholders at different levels.
Create customer/user journeys for critical business applications, Test Pega solutions to ensure they meet requirements and are fit for purpose. Assist in the preparation of user and system test plans. A sound understanding of business analysis methodologies and documentation Ability to manage relationships with business partners and 3a parties Experience of business analysis delivering quality artefacts on budget and on time A sound understanding of the Financial Services industry would be of benefit, including business, operating and technology models Have previous experience of process documentation and re-engineering Gather and document business requirements and processes. Support configuration of Pega applications to meet business needs. Work closely with Pega developers to implement functionality and ensure business are comfortable with outcomes. Facilitate workshops and meetings with stakeholders. Collaborate with cross-functional teams to ensure alignment Provide training and support to end users on Pega applications (where applicable). Develop and maintain technical documentation including flowcharts, diagrams, and operational guidelines. Manage support model documentation and user lifecycle management documentation. Works with internal / external stakeholders and suppliers to establish requirements, acquire agreement and define acceptance tests Ensures traceability between agreed requirements and the completed design