Profile
This position researches, identifies and interprets the payroll tax and associated tax reporting rules and regulations that are incorporated within the company’s products and services.
Responsibilities
- Perform duties under general directions from the Product Research Team Lead.
- Identify and interpret payroll tax regulatory information
- Write detailed, plain language use cases and create corresponding mathematical worksheets, if applicable.
- Use advanced features of standard internal tools (such as batch tests and incident tracking) to effectively collaborate with other groups.
- Respond to time frames as dictated by SaaS service level agreements.
- Interact with Customer Support, QA Support, Software Developers, Data Specialists and Business Analysts
- Maintain currency and the highest level of industry wide application knowledge to support the Client products
- Complete Customer research requests providing proper supporting documentation
- Keep abreast of legislative updates, for assigned authorities, that affect payroll/tax regulatory compliance
- Create Product update requests and maintain proper supporting documentation including authority profiles
- Perform project-related activities to assure that project, departmental and corporate goals are met
- Other responsibilities as assigned
- Some travel may be required
Qualifications
- Undergraduate degree in Accounting, preferred
- Other Undergraduate degree with minimum 3+ years payroll and/or payroll tax reporting experience, 2 years technical experience in product research and/or software product development OR
- No degree with 10+ years payroll and/or payroll tax reporting experience, 5+ years technical experience in product and/or software product development
- 3+ years of recent and relevant work experience (Payroll/Tax/Research)
- This position is subject to a background check
- Certified Payroll Professional (CPP) a plus
- Proficient in SQL/database queries and the use of Internet applications and Microsoft Office suite
- Excellent communications, interpersonal and organizational skills
- Excellent analytical and problem solving skills
- Ability to multi-task and quickly learn and effectively understand new concepts and functions
- Strong results orientation, highly motivated and detail-oriented
Miscellaneous
NO THIRD PARTY PLEASE- DIRECT CANDIDATES ONLY.
CANDIDATE WHO CAN WORK FOR ANY EMPLOYER IN USA WITHOUT ANY SPONSORSHIP.
Application Instructions
- Please submit your resume along with the following must required information to:
- Contact number
- Current location
- Work Authorization
- Availability
- Pay Rate