Payment Technical Consultant
Posted 1 day ago by 1751355943
Negotiable
Outside
Remote
USA
Summary: The Technical Consultant is essential in connecting technology with business operations in the payments ecosystem, ensuring the stability and functionality of money movement products. This role involves troubleshooting, migrations, and configurations that enhance client innovation while adhering to compliance and security standards. The consultant's contributions are vital for fostering client trust and improving operational performance, positioning NTT DATA America as a leader in payment platforms.
Key Responsibilities:
- Provide support for ACI MTS and UPF products, including troubleshooting, issue resolution, and escalation to higher-level support teams as needed.
- Leverage knowledge of ACI frameworks, including APSF, UPF, and IPF.
- Apply hands-on experience with MCAS and ICEXS configurations.
- Migrate entitlements, locations, queues, and payment sources from MTS to the Control Center (CC) as needed.
- Utilize strong knowledge of the Control Center (CC) web UI to troubleshoot and resolve issues.
- Leverage proficiency in UPF databases, Platform Manager, and Configuration Builder.
- Collaborate with internal teams, including development, QA, and operations, to resolve issues and improve overall system stability.
- Document knowledge and resolution of issues in a knowledge management system to improve overall team knowledge and efficiency.
Key Skills:
- Bachelor's degree in computer science, Information Technology, or a related field.
- 2+ years of experience with ACI MTS & UPF.
- Strong knowledge of ACT MTS & UPF products and their configurations.
- Strong knowledge of ACI frameworks, including APSF, UPF, and IPF.
- Hands-on experience with MCAS and ICEXS configurations.
- Experience in migrating entitlements, locations, queues, and payment sources from MTS to the Control Center (CC).
- Strong knowledge of the Control Center (CC) web UI.
- Proficiency in UPF databases, Platform Manager, and Configuration Builder.
- Experience working with ISO20022.
- Experience working with any of the following payment rails: FedWire, SWIFT and CHIPS.
- Knowledge of banking and financial services industry standards and regulations.
- Strong analytical and problem-solving skills, with an attention to detail and the ability to troubleshoot complex issues.
- Experience in incident investigation and issue resolution.
- Familiarity with vendor management and coordination.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills, with the ability to work effectively with internal teams and stakeholders.
- Travel requirements: up to 20% of the time, depending on client needs and project requirements; consultant should be comfortable traveling occasionally.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
The Technical Consultant plays a pivotal role in bridging the gap between technology and business operations within the dynamic payment s ecosystem. By ensuring the stability, efficiency, and functionality of money movement products, this role supports seamless payment processes that are essential to the financial services industry. The engineer's expertise in troubleshooting, migrations, and configurations directly influences clients' ability to innovate while maintaining compliance and security standards. In an industry where technological transformation drives competitive advantage, this position is instrumental in fostering client trust, enhancing operational performance, and positioning NTT DATA America as a leader in payments platforms.
Once You Are Here, You Will
- Provide support for ACI MTS and UPF products, including troubleshooting, issue resolution, and escalation to higher-level support teams as needed.
- Leverage knowledge of ACI frameworks, including APSF, UPF, and IPF.
- Apply hands-on experience with MCAS and ICEXS configurations.
- Migrate entitlements, locations, queues, and payment sources from MTS to the Control Center (CC) as needed.
- Utilize strong knowledge of the Control Center (CC) web UI to troubleshoot and resolve issues.
- Leverage proficiency in UPF databases, Platform Manager, and Configuration Builder.
- Collaborate with internal teams, including development, QA, and operations, to resolve issues and improve overall system stability.
- Document knowledge and resolution of issues in a knowledge management system to improve overall team knowledge and efficiency.
Requirements
- Bachelor s degree in computer science, Information Technology, or a related field.
- 2+ years of experience with ACI MTS & UPF.
Product and domain skills:
- Strong knowledge of ACT MTS & UPF products and their configurations.
- Strong knowledge of ACI frameworks, including APSF, UPF, and IPF.
- Hands-on experience with MCAS and ICEXS configurations.
- Experience in migrating entitlements, locations, queues, and payment sources from MTS to the Control Center (CC).
- Strong knowledge of the Control Center (CC) web UI.
- Proficiency in UPF databases, Platform Manager, and Configuration Builder.
- Experience working with ISO20022.
- Experience working with any of the following payment rails: FedWire, SWIFT and CHIPS.
- Knowledge of banking and financial services industry standards and regulations.
General aptitude skills:
- Strong analytical and problem-solving skills, with an attention to detail and the ability to troubleshoot complex issues.
- Experience in incident investigation and issue resolution.
- Familiarity with vendor management and coordination.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills, with the ability to work effectively with internal teams and stakeholders.
- Travel requirements: up to 20% of the time, depending on client needs and project requirements ,consultant should be comfortable for traveling one a while