Patient Account Representative
Posted Today by ITBrainiac Inc
Negotiable
Undetermined
Remote
Remote
Summary: The Patient Account Representative role is a remote position focused on resolving patient account issues to ensure timely payment collection from third-party payers. The representative will leverage their experience in hospital accounts receivable to efficiently manage and resolve billing inquiries. Strong communication skills and proficiency in relevant software are essential for success in this role. The position requires a minimum of 2-4 years of experience in hospital billing and collections.
Key Responsibilities:
- Communicate with appropriate parties (insurance companies, attorneys, employers, insured individuals) for prompt account resolution.
- Accurately document accounts with correct information and take appropriate system action.
- Audit assigned work to ensure timely account management.
- Identify trends during the follow-up process.
- Inform Team Supervisor of any payer or other issues affecting collections.
Key Skills:
- High school diploma or equivalent.
- Minimum 1 year experience working in EPIC, preferably on Pro Billing side.
- Proficient in Microsoft Office, including Excel and Word.
- Professional written communication skills.
- Strong phone etiquette.
- Excellent time management and organizational skills.
- 2-4 years of experience with hospital and provider/professional billing, AR collections, and follow-up.
- Ability to navigate payer portals such as Availity, UHC, etc.
- Working knowledge of third-party payers, contracts, billing requirements, medical terminology, and system applications.
Salary (Rate): £13.50 hourly
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Patient Account Representative
100% Remote
12+ months
To provide timely and accurate account resolution on business assigned to us by our clients. A Patient Account Rep reviews and resolves issues in order to collect payment from third-party on patient accounts which in turn will positively impact the client s AR. Role holders experience and specific knowledge of hospital AR will help resolve accounts in an efficient manner.
Minimum Requirements
High school diploma or equivalent.
Minimum 1 year experience working in EPIC, preferably on Pro Billing side
Proficient in Microsoft Office, including Excel and Word
Ability to communicate professionally in writing.
Professional phone etiquette a must.
Must have strong time management and organization skills.
At least 2-4 years of experience with hospital and provider/professional billing, AR collections and follow-up.
Ability and ease in navigating payor portals, such as Availity, UHC, etc.
Working knowledge of third-party payers and contracts, billing requirements, medical terminology, and system applications.
Principle Responsibilities
Communicate with appropriate party (insurance company, attorney, place of employment, insured, etc.) via payor portals, calls, faxing, etc. for prompt account resolution.
Accurately document accounts with correct information received and take appropriate system action.
Audit assigned work to assure accounts are addressed timely.
Identify trends found during follow up process.
Inform Team Supervisor of any payor or other issues effecting collections.
Preferred Skills & Certifications
Medicare, Managed Care payors including Medicare, Medicaid, Cigna, UHC, Aetna, Blue Cross, Humana, etc.
Certified medical billing and coding experience a plus.
Ability to work independently and with a team.
Maintain a high quality of work completed in a timely manner as dictated by client.
Ability to solve problems through knowledge base or research.
Great attention to detail.
Certificate from a leading Healthcare Organization such as AAHAM, AHIMA, HFMA, etc.
Amer Ali - Lead Recruiter
Direct Line : *162 | Email :
LinkedIn:
Princeton Forrestal Village, 116 Village Blvd, Suite 200 , Princeton, NJ ,08540
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