Are you passionate about supporting company projects and delivering outstanding customer service? Do you excel in a dynamic, detail-oriented environment? If so, Cards2Cash is looking for an Operations Assistant to join our team in Northampton!About Us:Cards2Cash is dedicated to creating a seamless and enjoyable experience for our customers when buying and selling gift cards. Our platform connects gift card buyers and sellers across the UK, ensuring that everyone gets the best value for their gift cards. We pride ourselves on our commitment to customer satisfaction and strive to provide top-notch support to our users.Position Overview:As an Operations Assistant, you will play a dual role, assisting with company projects, administrative tasks and delivering exceptional customer service. This remote position offers flexibility while allowing you to contribute to the growth and success of Cards2Cash.Key Responsibilities: Support company operations and project tasks as assigned. Provide timely and professional assistance to customer inquiries via email, chat, and phone. Help troubleshoot and resolve customer concerns efficiently. Maintain accurate records of project updates and customer interactions. Assist with account-related issues, gift card transactions, and platform navigation. Educate customers on company policies, services, and procedures.Requirements: Strong organizational and multitasking abilities. Excellent written and verbal communication skills. Proactive and solution-oriented approach to challenges. Ability to work independently with minimal supervision. Proficient computer skills and quick adaptability to new systems. Reliable high-speed internet for remote work. Prior experience in operations or customer service is an advantage but not required.What We Offer: Flexible, part-time schedule (10-15 hours per week). A friendly, supportive, and collaborative work environment. Opportunity to grow within a dynamic and expanding company. Monthly pay and remote work convenience. Self-Employment incomeSalary:The position as an operations assistant will be paid on an hourly basis following the national living wage which is 11.44 per hour.How to Apply:If you re excited about this opportunity to contribute to Cards2Cash as an Operations Assistant and believe you have the skills and enthusiasm to succeed, please submit your CV and a brief cover letter via Linkedin.We look forward to welcoming you to the team! No recruiters, please.











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