Packet Core Support Engineer (34584)
Posted Today by 1764270083
Negotiable
Outside
Remote
USA
Summary: Myticas is seeking a Packet Core Support Engineer to provide support for clients' customers, focusing on core network nodes for data and voice services. The role requires hands-on experience with 4G and 5G core networks, Kubernetes, and containerized network functions. Candidates must be able to troubleshoot issues, raise tickets, and support customer activities such as migrations and upgrades. Strong knowledge of various network elements and protocols is essential for success in this position.
Key Responsibilities:
- Perform first level of troubleshooting/response for anomalies found in core network elements.
- Raise tickets for issues that cannot be resolved independently.
- Support activities, migrations, and upgrades on behalf of customers.
- Prepare and review Method of Procedures (MOPs) for activities.
- Participate in Operational Readiness Testing (ORT) and Acceptance Testing Procedures (ATP).
- Provide incident reports and KPI reports as required.
Key Skills:
- Experience in 4G and 5G packet core operation and architecture.
- Experience in Subscriber Data Management (SDM) operation and architecture.
- Knowledge of Containerized Network Function (CNF) operation and lifecycle management.
- Operations and Maintenance (O&M) experience in MME, SPGW, AMF, SMF, UPF, NRF.
- O&M experience in PCRF, HSS, PCF, UDM, AUSF, UDR.
- O&M experience in CSCF, TAS, SBC, MRF.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Myticas is looking for a Packet Core Support Engineer. This person will support our clients customers.
Candidates Must have and be able to discuss in detail during a technical interview.
Hands-on experience in managing, operating and supporting core network nodes (EPC/IMS/5GC) for both data and voice services.
Solid experience in interfaces and protocols used in 4G and 5G core networks (integration/troubleshooting).
Solid experience in Kubernetes and container environments for operating and managing Containerized Network Functions.
Candidate must have recent expereince with the ability to complete the following requirements:
Core RE Requirements:
Perform first level of troubleshooting/response for anomalies found in the above elements.
Raise tickets with care for issues that he couldn't solve.
Support activities/migrations/upgrades on behalf of customer (those are normally carried out by care team).
Prepare/review MOPs of activities.
Participate in ORT/ATP.
Provide incident reports and kpi reports (if this is covered in the sow for RE).
REQUIREMENTS (must have):
Experience in 4G and 5G packet core operation and architecture.
Experience in SDM operation and architecture.
Knowledge of CNF operation and lifecycle management.
O&M experience in mme, spgw, amf, smf, upf, nrf.
O&M experience in pcrf, hss, pcf, udm, ausf, udr.
O&M experience in cscf, TAS, sbc, mrf.