Outbound Call Assistant (Remote, Flexible Hours)

Outbound Call Assistant (Remote, Flexible Hours)

Posted Today by Top Homecare

Negotiable
Undetermined
Remote
London Area, United Kingdom

Summary: The Outbound Call Assistant role involves making brief introduction calls to homecare agencies, focusing on clear communication and checking interest without any sales pressure. The position is remote and offers flexible hours, catering to individuals who are confident and professional on the phone. The role emphasizes friendly conversations and requires keeping brief notes on call outcomes. Guidance and templates are provided to support the assistant in their tasks.

Key Responsibilities:

  • Making short outbound introduction calls to homecare agencies from a provided list
  • Speaking clearly and professionally with managers or office staff
  • Explaining the idea in simple, natural language
  • Checking interest and next steps
  • Sending a follow-up email where appropriate
  • Keeping brief notes on outcomes

Key Skills:

  • Confident and comfortable speaking on the phone
  • Clear, well-spoken, and professional manner
  • Friendly and calm communicator
  • Able to keep conversations short and focused
  • Reliable and organised
  • Previous calling experience is helpful but not essential

Salary (Rate): undetermined

City: London Area

Country: United Kingdom

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

We are looking for a confident, well spoken communicator to make short introduction calls to homecare agencies. This role is about having brief, friendly conversations to introduce an idea and check interest. It is not a sales role and there is no pressure or hard selling involved.

What you will be doing

  • Making short outbound introduction calls to homecare agencies from a provided list
  • Speaking clearly and professionally with managers or office staff
  • Explaining the idea in simple, natural language
  • Checking interest and next steps
  • Sending a follow up email where appropriate
  • Keeping brief notes on outcomes

Most calls last around 30 to 60 seconds.

Who this role is for

  • Confident and comfortable speaking on the phone
  • Clear, well spoken, and professional manner
  • Friendly and calm communicator
  • Able to keep conversations short and focused
  • Reliable and organised

Previous calling experience is helpful but not essential. Confidence, clarity, and tone matter most.

What we offer

  • Flexible work, choose your own hours
  • Remote role
  • Simple process and clear expectations
  • Strong earning potential based on results
  • Full guidance and templates provided

If you enjoy speaking to people, sound confident on the phone, and want flexible work with strong earning potential, this role will suit you.