Job Summary: Key Responsibilities
Key Responsibilities
- Develop and maintain the overall OCM strategy, roadmap, and deployment plans.
- Conduct stakeholder analysis, engagement planning, and change risk assessments.
- Perform change impact assessments and maintain impact tracking documentation.
- Create and execute communication strategies, communication packages, and engagement materials
- Facilitate workshops, focus groups, and stakeholder sessions to gather feedback and drive alignment.
- Support training strategy development, learner analysis, curriculum planning, and training content validation.
- Lead organizational readiness assessments and deployment preparation activities.
- Partner with testing and business teams to validate readiness and adoption requirements.
- Develop adoption measurement approaches and monitor change effectiveness.
- Deliver executive reporting, governance updates, and leadership presentations.
- Provide go-live, hypercare, resistance-management, and transition support.
- Assess adoption outcomes and implement corrective actions to increase user adoption.
Required Qualifications
- Bachelor's degree in Business, Communications, Organizational Development, Human Resources, Change Management, or related field.
- 7+ years of Organizational Change Management experience supporting large-scale business or technology transformations.
- Proven experience leading change management activities during enterprise software implementations.
- Experience conducting stakeholder analysis, change impact assessments, communications planning, and readiness evaluations.
- Strong executive communication and presentation skills.
- Experience developing training strategies and supporting learning programs.
- Ability to work effectively with cross-functional teams, executives, and business stakeholders.
- Strong facilitation, consulting, and influencing skills.
Preferred Qualifications
- Prosci, CCMP, or other Change Management certification.
- Experience with Membership, CRM, Association Management, or Customer Relationship Management platforms.
- Experience supporting enterprise modernization or digital transformation initiatives.
- Background working within Agile, hybrid, or large-scale program environments.
Required Skills
- Organizational Change Management (OCM)
- Stakeholder Management
- Change Impact Analysis
- Change Readiness Assessment
- Communications Planning
- Executive Reporting
- Training Strategy & Development
- Adoption & Engagement Management
- Resistance Management
- Workshop Facilitation
- Governance Reporting
- Business Transformation
- Project & Program Support
Rate:
Not specified
Location:
Remote
IR35 Status:
Outside
Remote Status:
Remote
Industry:
Consulting
Seniority Level:
Senior