Oracle Utilities SME - C2M and/or CC&B

Subject Matter Expert – Senior

This is a senior-level SME supporting Department through its C2M upgrade from version 2.6 to 2.9.

The biggest focus areas are Oracle Utilities/C2M experience, change management, training, business process transformation, UAT, and documentation.

IMPORTANT / MUST-HAVES

• 12+ years of relevant industry experience in a utility environment
• Strong Oracle Utilities implementation/upgrade experience
• Hands-on experience with C2M and/or CC&B
• Change Management + Training Management experience
• Experience supporting large system implementations/upgrades
• Ability to lead UAT, training, business process changes, and post-go-live support
• Strong documentation experience: SOPs, user guides, training materials, quick-reference guides, etc.
• Bachelor’s degree in Business, Communications, IT, or related field