Oracle Simphony POS Consultant
Posted 6 days ago by IT First Source
Negotiable
Undetermined
Remote
Remote
Summary: We are looking for an experienced Oracle Simphony POS professional to support and optimize point-of-sale systems in a dynamic hospitality and retail environment. The candidate should possess hands-on experience with Oracle Simphony POS and a solid understanding of POS operations and integrations. This role involves configuring, deploying, and troubleshooting POS systems across multiple locations. Collaboration with operations, IT, and vendor support teams is essential to ensure system uptime and resolve incidents efficiently.
Key Responsibilities:
- Configure, deploy, and support Oracle Simphony POS across multiple locations
- Manage menu engineering, pricing, promotions, and outlet configurations
- Troubleshoot POS issues (hardware, software, network, and transaction flow)
- Support integrations with:
- Payment gateways
- PMS / ERP systems
- Kitchen display systems (KDS)
- Perform system updates, patches, and environment maintenance
- Ensure system uptime and resolve production incidents within SLA
- Work closely with operations, IT, and vendor support teams
- Support reporting, data validation, and transaction reconciliation
Key Skills:
- 3 7+ years experience in POS systems (hospitality/restaurant/retail)
- Strong hands-on experience with Oracle Simphony POS
- Understanding of F&B or hospitality operations preferred
- Experience with POS configuration (menus, checks, taxes, pricing rules)
- Knowledge of Windows-based POS environments and basic networking
- Experience troubleshooting live production environments
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
We are seeking an experienced Oracle Simphony POS professional to support, configure, and optimize enterprise-grade point-of-sale systems in a fast-paced hospitality/retail environment. The ideal candidate will have hands-on experience with Oracle Simphony POS and a strong understanding of POS operations, configuration, and integrations.
Key Responsibilities
- Configure, deploy, and support Oracle Simphony POS across multiple locations
- Manage menu engineering, pricing, promotions, and outlet configurations
- Troubleshoot POS issues (hardware, software, network, and transaction flow)
- Support integrations with:
- Payment gateways
- PMS / ERP systems
- Kitchen display systems (KDS)
- Perform system updates, patches, and environment maintenance
- Ensure system uptime and resolve production incidents within SLA
- Work closely with operations, IT, and vendor support teams
- Support reporting, data validation, and transaction reconciliation
Required Skills & Experience
- 3 7+ years experience in POS systems (hospitality/restaurant/retail)
- Strong hands-on experience with Oracle Simphony POS
- Understanding of F&B or hospitality operations preferred
- Experience with POS configuration (menus, checks, taxes, pricing rules)
- Knowledge of Windows-based POS environments and basic networking
- Experience troubleshooting live production environments
Preferred Skills
- Experience with enterprise hospitality platforms
- Exposure to cloud-hosted POS environments
- Knowledge of payment processing systems
- Experience supporting multi-location restaurant groups or hotel chains
Soft Skills
- Strong problem-solving and incident management skills
- Ability to work in high-pressure, live operational environments
- Excellent communication with business and technical teams
- Ownership mindset and proactive troubleshooting approach