Oracle Inventory Service Engineer
Posted 1 day ago by 1763638952
Negotiable
Outside
Remote
USA
Summary: The Oracle Inventory Service Engineer role involves managing Oracle Inventory, Receiving, Receipt Accounting, and Inventory Visibility. The position requires providing L1 support, troubleshooting issues, and ensuring compliance with service level agreements. The engineer will also document solutions and implement best practices for inventory management. This is a full-time remote position based in Dallas, TX.
Key Responsibilities:
- Provide L1 support for organization and Location Configuration.
- Mange Oracle Receiving and recipient accounting issues.
- Deliver Month-end/Quarter-End support services.
- Triage and prioritize incoming oracle inventory management tickets.
- Perform initial assessment of reported system issues.
- Route complex problems to appropriate support team and on-calls.
- Troubleshoot and resolve Oracle inventory issues or route to appropriate teams.
- Document solutions and knowledge base articles.
- Monitor tickets queues and ensure SLA compliance.
- Support critical period-end processing activities.
- Ensure inventory visibility and accuracy within Oracle systems.
- Implement best practices for inventory management within Oracle.
Key Skills:
- 5+ experience of Oracle inventory management modules.
- Understanding of receiving and recipient accounting processes.
- Experience with organization and location configuration in Oracle.
- Familiarity with month-end and quarter-end procedure.
- Strong problem analysis and prioritization skills.
- Experience with ticketing system and incident management.
- Excellent communication and documentation skills.
- Ability to work effectively under pressure during critical business periods.
- Experience with Oracle ERP systems.
- Background in technical support or service desk environments.
- Understanding of inventory management concepts.
- Customer Service Orientation.
- Strong analytics and troubleshooting skills.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Oracle Inventory Service Engineer
Dallas, TX (Remote)
Full-Time
We are seeking a skilled professional to manage our Supporting Oracle Inventory, Receiving, Receipt Accounting, Inventory Visibility in Oracle.
Key Responsibilities:
- Provide L1 support for organization and Location Configuration.
- Mange Oracle Receiving and recipient accounting issues.
- Deliver Month-end/Quarter-End support services.
- Triage and prioritize incoming oracle inventory management tickets.
- Perform initial assessment of reported system issues.
- Route complex problems to appropriate support team and on-calls.
- Troubleshoot and resolve Oracle inventory issues or route to appropriate teams.
- Document solutions and knowledge base articles.
- Monitor tickets queues and ensure SLA compliance.
- Support critical period-end processing activities.
- Ensure inventory visibility and accuracy within Oracle systems.
- Implement best practices for inventory management within Oracle.
Requirements:
- 5+ experience of Oracle inventory management modules.
- Understanding of receiving and recipient accounting processes.
- Experience with organization and location configuration in Oracle.
- Familiarity with month-end and quarter-end procedure.
- Strong problem analysis and prioritization skills.
- Experience with ticketing system and incident management.
- Excellent communication and documentation skills.
- Ability to work effectively under pressure during critical business periods.
Qualifications:
- Experience with Oracle ERP systems.
- Background in technical support or service desk environments.
- Understanding of inventory management concepts.
- Customer Service Orientation.
- Strong analytics and troubleshooting skills.