The Oracle ICM Support Specialist serves as a primary subject matter expert responsible for identifying, troubleshooting, and resolving complex issues within critical enterprise software systems. Working as a "software detective," this role collaborates across functional teams to ensure high availability, optimal system performance, and seamless functional configuration of Oracle Incentive Compensation applications.
REQUIRED SKILLS
- Oracle Sales Cloud Incentive Compensation (Oracle ICM) (10+ years)
- Functional configuration and administration of ERP systems (10+ years)
- Advanced IT troubleshooting, issue diagnosis, and application remediation (10+ years)
ADDITIONAL DESIRED SKILLS
- Oracle Database Security
- Excellent communication and client stakeholder management skills
- Financial services industry background
CANDIDATE PROFILE
An experienced, highly analytical Application Support Engineer with extensive mastery of Oracle Incentive Compensation modules. This candidate excels in high-stakes troubleshooting environments, displays strong leadership and team-collaboration skills, and communicates complex technical details clearly to client stakeholders.
Rate:
Not specified
Location:
Remote
IR35 Status:
Not specified
Remote Status:
Remote
Industry:
IT
Seniority Level:
Not Specified