About the Role
We're looking for a senior-level Oracle ERP Analyst to own the health and continued improvement of our Order to Cash (O2C) processes.
This role goes beyond a traditional business analyst position.
You'll support multiple business units and global stakeholders across several Oracle platforms and integrated boundary systems, balancing day-to-day production support with enhancement and transformation projects.
This is a fully remote contract position.
What You'll Do
- Maintain system health for Order to Cash functions, with a focus on Oracle Receivables and Revenue Management
- Troubleshoot and analyze production issues, and escalate as needed
- Work with global AMS and support partners to resolve issues and keep service levels on track
- Lead or participate in enhancement projects, including legacy system modernization and M&A integrations
- Partner with business stakeholders and IT teams to translate needs into system solutions
- Monitor and diagnose tax integration issues, including how Vertex connects to Oracle and other systems
- Understand upstream impacts from order and subscription data on invoicing, revenue, and accounting, while keeping your focus on O2C rather than the broader supply chain
Must Have
- Recent (within the last 5 years), hands-on, full lifecycle Oracle experience, clearly shown on your resume
- Experience implementing Order to Cash / Oracle Receivables (Oracle EBS R12 and/or Oracle Cloud)
- Solid understanding of the full Oracle Receivables lifecycle: invoicing, billing, accounting, integration, and upstream impacts
- Working knowledge of how Vertex is used, including integration, diagnosis, and issue analysis
- Practical, hands-on operational and troubleshooting expertise (not just project management or peripheral involvement)
- Knowledge of how subscription, service, and order data flows into invoicing, revenue management, and accounting
- Experience supporting production operations and project work at the same time
- Experience participating in or leading Oracle implementation, upgrade, enhancement, or transformation projects
- Strong communication skills with business stakeholders, IT teams, and AMS support partners
- Experience in large enterprise environments, ideally manufacturing or supply chain intensive
Nice to Have
- Consulting or IT background
- Finance or business users who were heavily involved in Oracle implementations will also be considered, provided they understand both the technology and the business process
- Experience with both Oracle EBS and Oracle Cloud applications
- Experience working with offshore or global support teams