Negotiable
Outside
Remote
USA
Summary: We are seeking an experienced Oracle Field Service Cloud (OFSC) Consultant to support a field service transformation initiative, requiring expertise in B2B service operations. The role demands hands-on experience in implementing and optimizing OFSC solutions while collaborating with global teams. The ideal candidate should possess strong knowledge in scheduling, dispatching, and workforce management. Travel may be required for client meetings and project phases.
Key Responsibilities:
- Implement, configure, and optimize Oracle Field Service Cloud (OFSC) solutions.
- Collaborate effectively across global teams to meet complex business requirements.
- Manage multiple priorities independently in a remote setting.
- Participate in client meetings, workshops, and onsite project phases as required.
Key Skills:
- 4-6 years of hands-on experience with Oracle Field Service Cloud (OFSC) implementations.
- Strong B2B service domain knowledge, particularly in scheduling, dispatching, and workforce management.
- Experience integrating OFSC with other Oracle CX or ERP modules.
- Proficiency with REST/SOAP APIs, JSON, XML, and data mapping for integration.
- Strong understanding of routing logic, capacity management, and field service KPIs.
- Excellent communication and stakeholder management skills.
- Willingness to travel as required.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Location: Remote (with travel as required)
Duration: 6 +Months
About the Role:
We are seeking an experienced Oracle Field Service Cloud (OFSC) Consultant with a strong background in B2B service operations to support our field service transformation initiative. The ideal candidate will have hands-on experience implementing, configuring, and optimizing OFSC solutions to meet complex business requirements, along with the ability to collaborate effectively across global teams.
Strong B2B service domain knowledge, particularly in scheduling, dispatching, and workforce management.
Experience integrating OFSC with other Oracle CX or ERP modules (e.g., Oracle Service Cloud, Oracle Fusion, or E-Business Suite).
Proficiency with REST/SOAP APIs, JSON, XML, and data mapping for integration.
Strong understanding of routing logic, capacity management, and field service KPIs.
Ability to work independently in a remote setting and manage multiple priorities.
Excellent communication and stakeholder management skills.
Willingness to travel as required (client meetings, workshops, or onsite project phases).
