Purpose
Provide ongoing operational support, maintenance, and patching for the client's Oracle analytics and data integration environment hosted in OCI.
Scope of Services
- Run and maintain production and non-production environments
- General maintenance and routine administration
- On-call support for incidents and after-hours issues
- Patching and upgrades, including OCI infrastructure patching
- Monitoring, troubleshooting, and root cause analysis
- Documentation of procedures, runbooks, and changes
- Daily touch base with client
Technology Coverage: Primary (required expertise):
- Oracle Essbase: Security and provisioning, quarterly patching
- Oracle Data Integrator (ODI): monitoring and troubleshooting scenarios and load plans, agent management, repository maintenance, job scheduling, failure resolution. HIPPA and PII data
Secondary (working knowledge):
Oracle Autonomous Data Warehouse (ADW): basic administration, user and schema management, performance monitoring
Oracle Analytics Cloud (OAC): service administration, user access, connection and content support
OCI infrastructure: compute, networking, user creation and patching coordination
Key Responsibilities
- Ensure availability, performance, and stability of Essbase and ODI environments
- Resolve incidents and service requests within agreed SLAs
- Execute scheduled patching and maintenance windows with minimal downtime
- Participate in on-call rotation
- Coordinate with the client team, Oracle Support, and other vendors as needed
- Provide status updates and incident reports
Required Qualifications
- Hands-on experience supporting Essbase and ODI in production
- Experience with OCI
- Familiarity with ADW and OAC
- Strong troubleshooting and communication skills
- Ability to work independently and support after-hours coverage
Rate:
Not specified
Location:
Remote
IR35 Status:
Outside
Remote Status:
Remote
Industry:
IT
Seniority Level:
Not Specified