Overview
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks accomplished Oracle Cloud ERP Functional Analyst (Grants, Projects & AR).
*** Candidate must be authorized to work in USA without requiring sponsorship ***
*** Location: San Francisco, CA 94158 (Remote acceptable for non-local candidates)
*** Duration: 19 weeks contract w/ possibility of extensions
Notes
- Work Hours: Mon - Fri, 8:00 AM - 5:00 PM.
- Preference for hybrid (3 days per month) but open to 100% remote non-local candidates.
Description
- The role is focused on hands-on Oracle Cloud ERP implementation support, specifically across Grants, Projects/PPM, and Accounts Receivable.
- Candidates should also have experience with functional requirements, configuration, data conversion or validation, testing, integrations, and Oracle reporting tools such as BI Publisher or OTBI.
- PeopleSoft experience is a plus but is not required. However, general PeopleSoft, Oracle EBS, OCI, SQL, or BI experience alone will not meet the requirement without direct Oracle Cloud ERP implementation experience.
- Provide functional support and expertise for Research Administration Systems (RAS), Accounts Receivable (AR), and related integrations and connected business processes.
- Serve as a critical bridge between end users, business stakeholders, operational units, and technical development resources.
- Partner with operational units, including Accounting, Research, and Academic Departments, as well as technical units.
- Analyze business practices, processes, systems, data, and complex problems to develop appropriate technology-based solutions.
- Gather, analyze, validate, and document operational and business requirements from end users and key stakeholders.
- Translate business requirements into functional specifications that can be coordinated with development resources.
- Apply advanced functional and technical knowledge throughout requirements, analysis, design, programming, testing, implementation, maintenance, and support activities.
- Create system specifications and design solutions that align business requirements with software functionality.
- Perform extensive data analysis and system integrity reviews to confirm system performance, results, and data integrity.
- Understand, validate, and routinely test system functions, including during system upgrades.
- Provide daily end-user support and triage highly complex system issues using incident management procedures and ticketing systems.
- Troubleshoot and resolve complex business and system issues through analysis of application functionality, design principles, data structures, and system dependencies.
- Identify key design dependencies and decision points when developing or modifying business applications.
- Execute activities within established Software Development Life Cycle procedures covering system design and documentation, knowledge management, fixes, enhancements, upgrades, and new implementations.
- Plan and execute unit, integration, and end-user acceptance testing.
- Support software maintenance, new implementations, enhancements, upgrades, and ongoing financial and administrative system operations.
- Provide functional system analysis and support across PeopleSoft modules for Grants, Contracts, Projects, Billing, Accounts Receivable, Accounts Payable, and General Ledger.
- Support related applications and integrations for research and other applicable areas, including Student AR and Sundry Billing.
- Create and maintain detailed system and functional documentation.
- Develop training materials to support system implementation, ongoing system support, and change management.
- Collaborate with and often lead cross-functional teams to resolve highly complex business or systems issues.
- Work with the Enterprise Applications Team to support successful implementation, maintenance, and operation of financial and administrative systems.
- Apply advanced knowledge and work with stakeholders in a predominantly independent manner under the direction of the Research Admin System Manager.
- Manage complex assignments with a high degree of autonomy, applying recognized expertise to unique or unstructured issues and problems.
- Support changing modules and business processes as organizational needs evolve, with responsibilities realigned as required.
Qualifications
- Minimum 5+ years of related experience in functional and technical support of enterprise software, including PeopleSoft Grants, Contracts, Projects, Billing, and Accounts Receivable (AR) modules.
- Experience with Oracle Cloud Grants, Projects, and AR implementation and functional support.
- Knowledge of database table structures, functions, processes, integrations, and design components.
- High proficiency in SQL, query creation, data extraction, data organization, and analysis.
- Advanced knowledge of application design, functional and technical documentation requirements, and testing methodologies.
- Demonstrated ability to gather, synthesize, and prioritize highly complex end-user requirements.
- Ability to effectively translate, summarize, and present requirements to both technical and non-technical audiences.
- Experience working with developers, including in-house teams and third-party vendors.
- Demonstrated understanding of technical change management procedures for supporting enterprise software.
- Effective communication and interpersonal skills, with the ability to communicate business and technical information to personnel at various organizational levels.
- Self-motivated with the ability to work independently and as part of a team.
- Ability to learn effectively and meet deadlines.
- Demonstrated problem-solving skills.
- Demonstrated ability to work effectively with individuals from diverse backgrounds.