Detailed Job Description
Incident, problem, change, and release management; business process optimization; requirements analysis; functional design; testing coordination; stakeholder engagement; and support of Oracle Retail modules such as Merchandising Foundation Cloud Service (MFCS), Pricing Cloud Service (PCS), Invoice Matching Cloud Service (IMCS), Event Planner and related integrations.
The role partners with business and technology teams to drive operational stability, automation, performance improvements, value-add enhancements, and long-term transformation initiatives.
The role would also entail supporting Retail implementations when Deloitte is engaged in implementations and may become the priority over support function.
Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.