Preferred Qualifications
- Oracle Cloud Procurement implementation/support experience
- Experience with Oracle Integration Cloud (OIC)
- Experience with Oracle BPM/Approvals workfl
Position Summary
We are seeking an experienced Oracle Applications Manager to lead application management, production support, and delivery for a large Oracle Procurement and Supply Chain landscape.
This role will own business-critical Oracle applications, drive successful execution of strategic initiatives, ensure platform stability, and partner closely with business stakeholders, product owners, engineering, and infrastructure teams.
The ideal candidate will possess deep expertise in Oracle Procurement applications, strong program management capabilities, and a proven ability to manage multiple concurrent initiatives while ensuring operational excellence.
Key Responsibilities
- Business-Critical (P0 / Cannot-Fail) Initiatives
- Lead delivery and production readiness for high-priority initiatives including:
- Support S&K JV Distribution Center (DC) planned launch (H2 2026)
- Enable RL Drop Ship International Expansion
- Support RL Direct Ship initiatives
- Coordinate cross-functional teams to ensure successful deployments with minimal business disruption
- Drive risk identification, mitigation planning, and executive status reporting
Project Delivery Support (H2 2026)
Provide application leadership and delivery support for strategic projects including:
Infrastructure Helix
Oracle Spend Management (OSM) / Planned Spend
Buyer Automation
FPA Node Automation
Coordinate functional, technical, QA, DevOps, and business teams
Manage testing, release planning, deployment, and hypercare support
Platform Operations & Application Maintenance
Own day-to-day Oracle application management including:
Guided Buying Forms initiatives
Integrated Price List
E-Store platform
Blanket Agreements
Buy@ platform support
Oracle Rules Engine maintenance
Annual SOX compliance activities
Quarterly application health reviews
Performance optimization
Defect management
Incident, problem, and change management
Production Support Responsibilities
- Manage L2/L3 Oracle Application Support
- Ensure SLA compliance across incidents and service requests
- Lead Major Incident (P1/P0) management
- Perform Root Cause Analysis (RCA)
- Drive Problem Management initiatives
- Improve operational stability through automation
- Manage application releases and production deployments
- Coordinate with Oracle support and third-party vendors
- Ensure high platform availability
Stakeholder Management
- Partner with Procurement, Finance, Supply Chain, IT, Infrastructure, Security, and Architecture teams
- Present project updates to senior leadership
- Manage business expectations and priorities
- Facilitate governance meetings
- Provide executive-level reporting on delivery health, risks, and KPIs
Required Skills
- 10+ years of Oracle Applications experience
- 5+ years managing Oracle Application Support teams
- Strong experience with Oracle Procurement Cloud or Oracle E-Business Suite Procurement modules
- Experience supporting: Purchasing, iProcurement, Supplier Management, Sourcing, Approvals, Inventory, Order Management
- Experience managing global application support
- Knowledge of ITIL processes
- Strong understanding of SOX controls and compliance
- Experience with release management and change management
- Strong analytical and troubleshooting skills
- Excellent communication and stakeholder management skills