Operations Project Manager

Operations Project Manager

Posted 4 days ago by 1754715239

Apply
Negotiable
Outside
Remote
USA
Apply
Airtable Bug Reporting Business Operations Business Process Constituent Relationship Management Customer Relationship Management (CRM) Software Data Analysis Google Sheets Management Market Trend Microsoft Excel Milestones (Project Management) Multitasking Operational Efficiency Prioritisation Project Coordination Project Management Salesforce SQL (Programming Language) Stakeholder Engagement Stakeholder Management Time Management Workflows

Summary: The Operations Project Manager will lead and coordinate operational projects, focusing on strategy implementation, workflow management, and enhancing supply and demand. This role requires a strong background in project management, with a specific emphasis on operational efficiency and collaboration across various teams. The ideal candidate will possess expertise in data analysis and project coordination, ensuring successful project delivery and stakeholder engagement. A passion for hospitality and delivering exceptional service is essential for this position.

Key Responsibilities:

  • Lead and coordinate operational projects, ensuring milestones, deliverables, and timelines are achieved.
  • Organize and synthesize survey feedback, extracting actionable insights to drive operational and customer-focused improvements.
  • Design, implement, and optimize workflows and business processes.
  • Maintain clear communication and seamless collaboration between Account Managers, Business Operations, Analytics, and other cross-functional partners.
  • Manage closing feedback loops with hosts, enhancing engagement and satisfaction.
  • Ensure thorough documentation and integration of new processes into team workflows.
  • Track and report on project progress, using metrics to inform adjustments.
  • Support operational continuity by managing bug reporting and resolution post-deployment.
  • Maintain transparent and accountable records of workflows, decisions, and outcomes.

Key Skills:

  • 2-3+ years of direct project management or project coordination experience, ideally within business operations or analytics-focused environments.
  • Bachelor's degree or equivalent required.
  • Proven experience in driving operational projects from initiation to completion.
  • Strong analytical skills: ability to synthesize data, identify trends, and create actionable recommendations.
  • Exceptional organizational skills, including developing systems for time-sensitive work.
  • Proficient with Google Suite; experience with Airtable, SQL, Salesforce CRM, or similar tools is a plus.
  • Expertise in Excel and Google Sheets.
  • Ability to work in a fast-paced, deadline-driven setting.
  • Excellent prioritization, multitasking, and time management skills.
  • Strong communication and stakeholder management abilities.
  • Collaborative and solution-focused mindset.
  • Passion for hospitality and delivering world-class experiences and services to a global audience.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Must have: background in PM

Main Objective: pushing forward strategy, managing workflows, increase supply and demand, manage projects and helping get programs under way and making sure they are efficient

5-7 yrs experience

Expertise in excel and google suits, airtable, sql and salesforce required

Responsibilities

? Lead and coordinate operational projects, ensuring milestones, deliverables, and timelines are achieved.

? Organize and synthesize survey feedback, extracting actionable insights to drive operational and customer-focused improvements.

? Design, implement, and optimize workflows and business processes.

? Maintain clear communication and seamless collaboration between Account Managers, Business Operations, Analytics, and other cross-functional partners.

? Manage closing feedback loops with hosts, enhancing engagement and satisfaction.

? Ensure thorough documentation and integration of new processes into team workflows.

? Track and report on project progress, using metrics to inform adjustments.

? Support operational continuity by managing bug reporting and resolution post-deployment.

? Maintain transparent and accountable records of workflows, decisions, and outcomes.

Requirements & Skills

? 2-3+ years of direct project management or project coordination experience, ideally within business operations or analytics-focused environments.

? Bachelor s degree or equivalent required.

? Proven experience in driving operational projects from initiation to completion.

? Strong analytical skills: ability to synthesize data, identify trends, and create actionable recommendations.

? Exceptional organizational skills, including developing systems for time-sensitive work.

? Procient with Google Suite; experience with Airtable, SQL, Salesforce CRM, or similar tools is a plus.

? Expertise in Excel and Google Sheets.

? Ability to work in a fast-paced, deadline-driven setting.

? Excellent prioritization, multitasking, and time management skills.

? Strong communication and stakeholder management abilities.

? Collaborative and solution-focused mindset.

? Passion for hospitality and delivering world-class experiences and services to a global audience.

Apply
Similar Jobs
Loading data...